Data plan "cheaters"?
So, as we all know certain PDA type phones ("Smart" operating system + QWERTY = PDA Connect) required more expensive plans rather than MediaNet. And while there is no question as to what SHOULD happen, the fact is that many customers/users somehow manage to get along just fine paying half the cost for MediaNet unlimited instead of PDA.
My question is not "How do we stop those thrifty bastards?" nor is it "How can we get policy changed?" But rather: How?
How can this be done? I recognize that most new users will be required to have the correct provisioning (especially when ordering online), but how can/does that get changed?
Is it simply a matter of going into the settings & changing "isp.cingular.net" to "wap.cingu...
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My question is not "How do we stop those thrifty bastards?" nor is it "How can we get policy changed?" But rather: How?
How can this be done? I recognize that most new users will be required to have the correct provisioning (especially when ordering online), but how can/does that get changed?
Is it simply a matter of going into the settings & changing "isp.cingular.net" to "wap.cingu...
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How much do you get paid on a pda connect vs. media max plans? For us as an agent supposedly cingular pays our company $100 for a media max plan but only 39.99 for a pda connect plant. It seems ridiculous.
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our agent gets paid full face value of the feature after 30 days then 3 months , 6 months and 9 months.
so we get paid face value of the features the first time but only upto 19.99 ugh.
not sure about anyone else's
so we get paid face value of the features the first time but only upto 19.99 ugh.
not sure about anyone else's
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I think your agent principal or manager is hosing you :-)
He (99.9% LIKELY) get's it in a lump sum.
He (99.9% LIKELY) get's it in a lump sum.
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no we dont get charged back unless it comes back within a day or two before the bookwork goes to the office to many features for them to constantly look them up 24/7
and when do you think he gets that lump sum texas??
and when do you think he gets that lump sum texas??
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If a customer doesn't want the PDA plan, doesn't care about the rebate, and just wants the phone, I'll offer media max. Cingular is too stupid to understand that $20 is better than $0, and I'm not willing to let a $20 feature walk out my door when they expect $15 per opp. Besides, if I don't put it on their account, some one else will.
If a customer doesn't want the PDA plan, doesn't care about the rebate, and just wants the phone, I'll offer media max. Cingular is too stupid to understand that $20 is better than $0, and I'm not willing to let a $20 feature walk out my door when they expect $15 per opp. Besides, if I don't put it on their account, some one else will.
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To many customers, we want a good feature at a low price. Many customers dont really understand what the difference between a PDA Data plan & the MediaMax bundle. Essentially, in a customers mind, they just need unlimited data. When they call customer service, thats what they ask for. The rep will most likely tell them about the MediaMax package without asking further questions. The customer thinks this is a good deal. Without checking to see what kind of device the customer has, the rep just adds it. Plain & simple.
Really, if you think about it from a consumer standpoint, they arent cheating. They are just getting a good deal on their service. Also, thinking like a customer, what difference does it matter for a customer to have the PDA...
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Really, if you think about it from a consumer standpoint, they arent cheating. They are just getting a good deal on their service. Also, thinking like a customer, what difference does it matter for a customer to have the PDA...
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Phones have a constant connection as well. That is the nature of GPRS and EDGE. Not sure if UMTS is the same though.
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Phones do not have a CONSTANT connection to MediaNet. The icon displayed on your phone simple indicates that Edge or GPRS coverage is available.
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correct just because when I go back to internet explorer on my treo 750 or blackjack and the page i left at is still pulled up does'nt mean it just reloaded it, its just like going to a site on your desktop and then unplugging the ethernet cable hah.
i think the 40 dollar plan is to much and i even work @ cingular
i think the 40 dollar plan is to much and i even work @ cingular
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oh and for those that did'nt understand my point above, your phone is NOT constantly pulling alot of data unless your opening a new page or auto retrieving emails in the background then it is.
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Im a Rep and i have been asked this question countless numbers of times... basically cingular knows you will be using the phone more if it has a full qwerty keyborad rather than the smartphone package. its just a money making oppurtunity for them. every now and then you might be able to get away with being on the max plan but when cingular does the quarterly audits, and the computer does the imei scnas and finds that your phone ie. pda is using the unlimited smartphone plan it will automatically remove this feature and for some reason will not add the correct one.. which means you will be using data and the pay per use rate.... very expensive! 😕
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That's bull "o" ney! They do audits but that is to customers that use heavy amounts of data. Then what they will do is see how much you are using, it will then bump your plan up to the one that is needed, just like a customer that is tethering a 8525 (or whatever) to a laptop. Eventually they get bumped from the 39.99 plan to the 59.99 plan because it knows how you are using it. Well how much data is transfered.
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I had no idea that anyone would ever consider using media max "cheating." I used it for a year with my 650. I was never even offered PDAconnect and I didn't know it existed until I changed to the 680. A rep told me that the PDA plan was required for at least one month to get the promotion on the 680. I used the PDA plan for the required month and saw no difference in performance for $49, so I switched back to mediamax 200 for $20. I just called Cingular, asked the rep what the difference was (she didn't know) and went back to previous plan. No questions asked.
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Again, my question was not why or why not, but rather: how?
Is it a simple matter of provisioning it and everything works hunky dory? I doubt it - what needs to be changed in order for a Blackjack, 8125, 8525, E62 (or other E-series for that matter), etc. to run a MediaNet plan?
Are the capabilities all EXACTLY the same? Or is there actually an advantage to PDA Connect?
Is it a simple matter of provisioning it and everything works hunky dory? I doubt it - what needs to be changed in order for a Blackjack, 8125, 8525, E62 (or other E-series for that matter), etc. to run a MediaNet plan?
Are the capabilities all EXACTLY the same? Or is there actually an advantage to PDA Connect?
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there is no advantage, the only thing you might want to do to aid yourself is ensure that if you have a media max plan and your using it with a PDA make sure the IMEI attached to your account is that of a regular phone, like a cu500 or something that you might own as well......
Data is data, the only thing that cingular has to go by to see if your using the right package with the right device is the phone attached to your account and the amount of data your using.....with the new 3G phones using CV it makes it alot harder for them to judge your usage.
Data is data, the only thing that cingular has to go by to see if your using the right package with the right device is the phone attached to your account and the amount of data your using.....with the new 3G phones using CV it makes it alot harder for them to judge your usage.
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I'm reading all the replies (there are so many) and I'm wondering what you mean is this:
HOW can provisioning the wrong plan be possible? Can't Cingular/AT&T make the system automatically reject adding the wrong plan? To better explain here are some examples:
How can you add a Tmobile Sidekick data plan to a regular Tmobile handset?
How do you stick a DVD inside the VHS Cassette deck?
If media net/works plans, smart phone plans, and pda plans can be added to the Samsung Blackjack, what's to stop Cingular reps from adding smart phone and pda plans on a Moto Razr? Because it sounds like it is physically possible.
Basically, Cingular should block the option of having the WRONG plan added to an account. I think the problem is ...
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HOW can provisioning the wrong plan be possible? Can't Cingular/AT&T make the system automatically reject adding the wrong plan? To better explain here are some examples:
How can you add a Tmobile Sidekick data plan to a regular Tmobile handset?
How do you stick a DVD inside the VHS Cassette deck?
If media net/works plans, smart phone plans, and pda plans can be added to the Samsung Blackjack, what's to stop Cingular reps from adding smart phone and pda plans on a Moto Razr? Because it sounds like it is physically possible.
Basically, Cingular should block the option of having the WRONG plan added to an account. I think the problem is ...
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I think what the OP's original question was do you have to change any settings in the PDA itself to get it to work with MediaNet. I understand the question. T-Mo has it's own "cheaters" who set up different configurations in their phone to be able to use the 5.99 T-Zones rather than paying for the 29.99 T-Mobile Total Internet feature. But with T-Mo, they NEED to change some settings in their PDA devices in order to get it to work. That's simply what the person is asking, not a debate as to whether it's right or wrong.
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I don't really know what is meant by provisioning the phone but I have switched from media max to pda connect and back to media max by simply tell the rep what feature I wanted. I did not change anything on my phone. I don't use large amounts of data on my palm (mostly email) but as far as I can tell there is no difference.
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I would be careful which data plan you are regardless of what your IMEI says on the account. Have you not gone to cingular.com and logged into your account lately? They know what phone you are using even if you don't update your IMEI. For instance my husband has a 6620 and recently acquired the 8525. We never changed the IMEI on the account and cingular.com is reflecting this as his phone.
BTW... We only have they 5MB ERP internet on the account, we live in a 3G area, and he has only used approx. 2MB since the 2nd of this month. He uses the internet daily but usually goes only to MEdia net, to check sports scores and such. No email, just MEdia net.
I have the 8125 and again have been only using the 5MB package since August and have on...
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BTW... We only have they 5MB ERP internet on the account, we live in a 3G area, and he has only used approx. 2MB since the 2nd of this month. He uses the internet daily but usually goes only to MEdia net, to check sports scores and such. No email, just MEdia net.
I have the 8125 and again have been only using the 5MB package since August and have on...
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I call BS.. I have gone through lots of phones and the Cingular account site has never gotten the correct phone.. As a matter of fact they currently don't show me with the latest phone that I actually gave them the IMEI number for.. 😁
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she's right i have a black v3 imei on my account, i used my old treo 650 for two days and it was changed when i logged in to treo 650.
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It does that on mine. Every time I switch between my G4010, CU500, a707, V3xx, and Blackjack it reflects the changes. Usually instantly.
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Yep, I see the same thing. I switch between a cu500, treo650, 8125, and v3 and it shows all of them when I switch them.
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They can't seem to figure out what kind of phone I'm using. It says Treo 650 (previous phone) 680 (current) and sometimes Treo 600 (never had one).
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Mine didn't change either, but I have heard warranty ask why people weren't using the phone they were attempting to warranty. They could see the imei in use rather than what was just listed to the account.
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Well, considering many sales reps make the same between a Media Max plan and a PDA connect plan there is no incentive (other than doing is right of course) to get them to the higher option.
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unless you are a SSR at a corp store and get paid more for a any feature. The higher the better HAHAHA
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Well gateway routing of the PDA and Smartphone is different then the medianet plans, if they wanna get bogged down by network congestion let them stay on the plan....otherwise explain the Cingular Advantage of being on the PDA Connection so they feel special.
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How can you really say it's cheating? The companies are cheating us by charging outrageous prices for internet. These effing PDA internet plans are more then my cable internet service at home. The companies will make plenty of money, who cares if you save 20 bucks on something that's more less pure additional profit for them.
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My Cable internet is over $60 a month for a 6 meg download speed. What kind of package are you on?
Also why shouldn't they cost more than your service at home? This is wireless internet. You can use it anywhere you want to anywhere in North America. You don't find that at least a little bit amazing? How are they cheating you by spelling out the exact terms in which they will provide you service? You're agreeing to those terms, with the intention of breaking those terms.
Maybe Cingy should be nice and just charge those people their ETF and cancel their service instead of taking that feature off their account? I'm not nice to cheaters though.
Also why shouldn't they cost more than your service at home? This is wireless internet. You can use it anywhere you want to anywhere in North America. You don't find that at least a little bit amazing? How are they cheating you by spelling out the exact terms in which they will provide you service? You're agreeing to those terms, with the intention of breaking those terms.
Maybe Cingy should be nice and just charge those people their ETF and cancel their service instead of taking that feature off their account? I'm not nice to cheaters though.
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Why are you so heavily vested in the company? I worked for cell phone companies, I saw how unbelievably dirty they are. Fight fire with fire, get yours before they take it.
Don't act like you are all high and mighty for backing the corporations, they don't give a crap about you. C.R.E.A.M. is their motto.
Don't act like you are all high and mighty for backing the corporations, they don't give a crap about you. C.R.E.A.M. is their motto.
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I'm not vested at all, I'm an agent. I think it's a good deal and you're a whiner though. It's a valuable service and worth the cost.
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You think $40 is a good deal for internet on your phone? So, you pay $60 for home internet and $40 for your phone internet? $100 for access to the internet doesn't sound good. You either have too much money or accept being a consumer sucker.
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Actually I'm on the BB plan for $30 a month, cus I have a BB. Yes, it's a good deal. I can travel anywhere in the country and still have unlimited email and web browsing. I just got back from spending a week in Florida and I had internet and email the entire time. I'm considering adding on the BB tether package so I can let my laptop use my phone as a modem, but I'd probably be better off using a 3G device for that.
You can't take your home internet with you.
You can't take your home internet with you.
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alright point taken, you like blackberry? I am used to the Treo's never had a blackberry. Considering a Pearl. Suretype & trackball scare me.
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I've got the older suretype... the model number escapes me which is a bad thing, but it's old and we don't sell it anymore.
Anyway, suretype is awesome. I have version 2.0 on mine, the Pearl is 3.0. Version 2 recognizes words based on keystrokes, version 3 recognizes words based on keystrokes and the grammar of the sentence. So if you have horrible grammar, that's bad. It's awesome for everyone else. It took me about a week to get used to it in moving from a full qwerty, but then I was banging out long messages quickly and with one hand.
The trackball is also a dramatic improvement. The scrollwheel honestly gave me cramps. It was great for up and down movement, but to scroll left and right you had to hold down the alt key, thus ...
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Anyway, suretype is awesome. I have version 2.0 on mine, the Pearl is 3.0. Version 2 recognizes words based on keystrokes, version 3 recognizes words based on keystrokes and the grammar of the sentence. So if you have horrible grammar, that's bad. It's awesome for everyone else. It took me about a week to get used to it in moving from a full qwerty, but then I was banging out long messages quickly and with one hand.
The trackball is also a dramatic improvement. The scrollwheel honestly gave me cramps. It was great for up and down movement, but to scroll left and right you had to hold down the alt key, thus ...
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pepsijunky said:
You think $40 is a good deal for internet on your phone? So, you pay $60 for home internet and $40 for your phone internet? $100 for access to the internet doesn't sound good. You either have too much money or accept being a consumer sucker.
I would think 40$ for High Speed internet on my phone would be ok.. as of now Cingulars 40 bucks for mostly EDGE is the worst and a rip off
Sprint/VZW offer cheaper data at higher speeds in waaaaaaaayyy more places..
How anyone could defend Cingy's data pricing is just beyond my comprehension - no offense Ralph
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