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Replying to:  perfect example of why convergys can't keep employees...blackmail by underpaidshabbydog   Jul 22, 2005, 5:29 PM

Survey this ...

by ZombieJ    Jul 24, 2005, 5:56 PM

I still have not done that call closing and I refuse to. I have told my previous TL that I refuse to do it and my current TL hasn't brought it up. Despite a myriad of monitors reminding me to close with the call survey I have not received any form of feedback on it yet. Bring on the DAP and CAP 1-2-3. The survey is garbage end of story, most people don't even report it.

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