i actually don't think we are paid that much and it is a terrible place to work. They expect u to be professional all the time but most managers dont give u that respect because they feel they can show that they are above u. I got in many arguments with TL being a$$holes.
As for PAR, it's the stupidest think ive ever seen since the numbers messured in PAR are ALL conditional to the calls that day. It's rediculous really. I havent hit it in 6 weeks. My % is 0 and my TL hasnt said anything to me because she knows that i think it's stupid and that I dont care what my numbers are. Everytime, my answer is "do you want me to do my job and help the customer in anyway i can and have great customer service or hit these stupid numbers. Take your pick, you can't have it both ways sorry".

That's expecting way too much from us and PAR is very very unrealistic. One of the many many reasons ill be out the door soon and never to return to this sh1thole