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AT&T Hates My Money

by jaelae    Jul 16, 2008, 10:33 AM

I'm very frustrated with AT&T's Business department which doesn't seem to care about their customer. I have a business account with 13 lines and have more I want to move over to it. My problem? We had a sales person that wasn't very good and it seems they were fired. My e-mails are ignored and their mailbox is full which lead me to the above conclusion. Now what do I do? I've called Business Care numerous times asking if I can please have a new sales person assigned to me - they say yes, process my new order.. and I get no contact information for anybody.

What the hell is this? I have a verizon account as well which has an excellent rep that contacts me (bugging me sometimes) to add new customers all the time. Unfortunately, AT&T has better service for what we need. It just stinks that I am trying to give MORE money to AT&T but they are making it difficult to.

So if anyone that reads this knows of a good sales rep that will contact me, please post here!

Thanks!

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