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Attn: Jllana could you anwser Chapperal's Question?

Chapperal

Oct 24, 2003, 12:39 PM
Jllana, I enjoyed reading your response a few "threads" ago.
I left you a thread to read, I hope you read it and can give an anwser.
The subject thread is listed as: "Attws policy sucks, not it's employees.
If you can help or have any info in this matter, I would love to hear it.
Thank you,
Chapperal
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jllana

Oct 24, 2003, 3:01 PM
Yes, I did read you thread, sorry its taking me a while to get back Laughing

I looked up your zip codes and I see that in the 32614 area code, we dont have tdma or gsm service. I do see however in the 11706 zip code that we do. Tell me something- which area are you primarly in? And did you start up GSM service brand new? With what address is on the account? Please let me know!

Laughing
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emurillojr

Oct 24, 2003, 3:27 PM
i think that he is moving to there ... to 32614 now on our tdma local FL map we provide service TO there (as if someone was traveling or passing by ) but the nearest store is 35 miles away i am assumming they must have a small local wireless service there and we are just using thier towers. question is is where is he moving from
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jllana

Oct 24, 2003, 3:48 PM
Im not sure thats the case because I was looking zip code lookup tool in ccnet (our info line) and it stated absolutely NO tdma or gsm coverage in that area...

And I think that he is residing there as we speak, he may have a plan that covers him in roaming. Im not sure..still waiting for his response Rolling Eyes
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emurillojr

Oct 24, 2003, 3:51 PM
yeah i know that on the lookup tool it says that.. at first i thought he was giving the wrong zipcode i asked him for a contact number i wanted to really see what his issue is....
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emurillojr

Oct 24, 2003, 3:55 PM
i am in anaheim hills what call center u in?
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emurillojr

Oct 24, 2003, 3:56 PM
ooops nevermind dont answer that forgot where i was posting lol

Twisted Evil
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jllana

Oct 24, 2003, 4:11 PM
Lets just say down south Laughing
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emurillojr

Oct 24, 2003, 4:24 PM
lol
Cool
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jllana

Oct 24, 2003, 4:37 PM
Are you all slow today? Rolling Eyes
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emurillojr

Oct 24, 2003, 4:44 PM
yeah like almost 2 mins between calls
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