It's a shame it's Cingular.
It's a shame that the new GSM America network will eventually become Cingular's. I had a good experience with AT&T. The GSM coverage was a weak point, but it's great out here in SoCal after the upgrades. I'm switching to another carrier to avoid Cingular and their unreasonable regulations.
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funny that you say that, cause most of that coverage IS cingulars. and if service was better after the "upgrades"... yep thats cingular too.
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Exactly WHAT unreasonable regulations are you talking about? Hope you're enjoying the new "doubled our size" network... a great deal of it is Cingular's, through roaming agreements negotiated prior to the buyout offer, and recently implemented.
As a retail sales consultant for Cingular, I would love to discuss what you feel is "unreasonable" and give you any information you need to make an informed buying decision.
As a retail sales consultant for Cingular, I would love to discuss what you feel is "unreasonable" and give you any information you need to make an informed buying decision.
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Just to make you all aware, this is FACTUAL information:
Before you go making any uneducated decisions, I thought you may like to know that physically, AT&T Wireless does actually possess a larger network than Cingular. These roaming enhancements that everyone comes cracking down on AT&T for also benefit Cingular. For every person that says "I have AT&T and I didn't have coverage where I was, but then these enhancements came out and I did" there is a person that says "I have Cingular and I didn't have coverage where I was, but then these enhancements came out and I did". At least AT&T gives all their customer's the benefit of the doubt and their phone's alpha tag says "Cingular". Most Cingular's phones say "Cingular Extend" when they ...
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Before you go making any uneducated decisions, I thought you may like to know that physically, AT&T Wireless does actually possess a larger network than Cingular. These roaming enhancements that everyone comes cracking down on AT&T for also benefit Cingular. For every person that says "I have AT&T and I didn't have coverage where I was, but then these enhancements came out and I did" there is a person that says "I have Cingular and I didn't have coverage where I was, but then these enhancements came out and I did". At least AT&T gives all their customer's the benefit of the doubt and their phone's alpha tag says "Cingular". Most Cingular's phones say "Cingular Extend" when they ...
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Umm.... okay i sell all three Carriers, T-Mobile, AT&T, and Cingular... before these roaming agreements with Cingular and AT&T... i had oh probably 10 Chargebacks a month when AT&T GSM because there was NO coverage, however, AFTER these agreements i don't have any chargebacks, that's really strange how they possess more of a coverage area than Cingular, but they need Cingular to Roam off of to get a BETTER nationwide plan, or better local plan for that matter...... i don't understand that.... also with your cellsite facts there.. where did you get them?
mac
By the way i'm in the Houston Market!
mac
By the way i'm in the Houston Market!
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He might be an internal employee...
when I worked there I once saw a map with all the sites... I didn't really know what it was until someone told me. And it makes sense because the two networks aren't an overlay in all aspects, im sure they have cell sites that overlay coverage, but at the same time they have sites that fill each others holes and even offer newer markets in some cases. A good example is AWS in Detroit has coverage built in the Saginaw area while Cingular doesn't... and in the same aspect, Cingular has Kalamazoo covered right now while AWS doesn't... so there is an example as to how both of them benefit from each other, they each gain a new market to use (not to activate from, lol).
when I worked there I once saw a map with all the sites... I didn't really know what it was until someone told me. And it makes sense because the two networks aren't an overlay in all aspects, im sure they have cell sites that overlay coverage, but at the same time they have sites that fill each others holes and even offer newer markets in some cases. A good example is AWS in Detroit has coverage built in the Saginaw area while Cingular doesn't... and in the same aspect, Cingular has Kalamazoo covered right now while AWS doesn't... so there is an example as to how both of them benefit from each other, they each gain a new market to use (not to activate from, lol).
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just because they have more cell sites doesnt mean that GSM is operating on all of them. last i heard ATT gsm was only on 1900mhz
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lol, yes it does... you see, all of AWS cell sites are overlayed with GSM... so umm, yeah they are... don't forget that one cell site can have TWO antennas (a GSM one and a TDMA one). 😁
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mycool said:
don't forget that one cell site can have TWO antennas (a GSM one and a TDMA one). 😁
yea, no kidding.
att was selling single band phones for the us, 1900 only, their networks may possibly be entirely overlayed but that wasnt how it was originally.
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Their network was entirely overlayed with GSM for a LONG time now... in fact, they did it all in one year... as for their roaming partners, they're taking a bit longer to make the switch, but once they do... wow, the coverage will just keep getting better.
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I'm sorry i must be missing something here.. because at&t use to have really good TDMA coverage..... however, if they have their GSM "overlayed" on there TDMA then why isn't the GSM coverage the same exact as the TDMA coverage and also why wasn't their GSM coverage biggere a long time ago instead of just recently when they got roaming agreements with Cingular wireles?
am i missing something here, or does this just not make sense?
am i missing something here, or does this just not make sense?
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macintosh16tx said:
I'm sorry i must be missing something here.. because at&t use to have really good TDMA coverage..... however, if they have their GSM "overlayed" on there TDMA then why isn't the GSM coverage the same exact as the TDMA coverage and also why wasn't their GSM coverage biggere a long time ago instead of just recently when they got roaming agreements with Cingular wireles?
am i missing something here, or does this just not make sense?
Ummm...
It's because GSM waves only travel at half the speed of light. You should move to Verizon. Our CDMA signals travel at 4 times the speed of light.
j/k 🙂
Seriously though, it doesn't make much sense to me either. Any Tech's out there that ca...
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Because most people assumed that wherever they got TDMA service, it was AWS, which is untrue...
AWS had their own TDMA network and lots of roaming agreements all over the place with local, regional and national carriers that helped expand "their" network (depending on your rate plan). Now, with GSM AWS was the first one to make the move from TDMA to fully cover their network in GSM (their partners didn't move yet), so you noticed the difference of using ONLY AWS without their partners. Now, a LOT of their partners are already switching, the most important one being Cingular which I'm not sure if they are done overlaying their network, but they probably are.
So to recap: With TDMA you got to use other people's networks to help out in co...
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AWS had their own TDMA network and lots of roaming agreements all over the place with local, regional and national carriers that helped expand "their" network (depending on your rate plan). Now, with GSM AWS was the first one to make the move from TDMA to fully cover their network in GSM (their partners didn't move yet), so you noticed the difference of using ONLY AWS without their partners. Now, a LOT of their partners are already switching, the most important one being Cingular which I'm not sure if they are done overlaying their network, but they probably are.
So to recap: With TDMA you got to use other people's networks to help out in co...
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aws_chris said:And as you all know, we LOVE internal reports. Hey, did you guys see the ATTWS crew get blocked off the phonescoop site last week? I wonder why.
This information is based on an internal report from Cingular/AWS.
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Hey - you asked where it came from. I gave the source only because you asked. Otherwise it would have been kept on the d/l there buddy.
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aws_chris said:The moral of my post was "don't post corporate internal information on public websites". Unless you want to, of course.
Hey - you asked where it came from. I gave the source only because you asked. Otherwise it would have been kept on the d/l there buddy.
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Ok, the report is accessible to the public, friend. Go to www.cingular.com, look for investor relations information, and it is a slideshow concerning the merger. I don't divulge information that is that sensitive. I wouldn't put my job on the line to be an idiot. Originally, before it went public, it was internal information, but I released it after it had already been released.
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aws_chris said:...
Just to make you all aware, this is FACTUAL information:
Before you go making any uneducated decisions, I thought you may like to know that physically, AT&T Wireless does actually possess a larger network than Cingular. These roaming enhancements that everyone comes cracking down on AT&T for also benefit Cingular. For every person that says "I have AT&T and I didn't have coverage where I was, but then these enhancements came out and I did" there is a person that says "I have Cingular and I didn't have coverage where I was, but then these enhancements came out and I did". At least AT&T gives all their customer's the benefit of the doubt and their phone's alpha tag says "Cingular". Most Cingular's pho
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OK, let's not argue over the network. I know cingular and At&t have roaming agreements. I get it. What I am talking about is AT&T was pretty good with offering good prices to upgrade phones, good warranty service. Most of it the next buisness day. cingular offers none of that. They charge huge amounts fo new phones and require contract extensions. That's what I'm talking about. Get it?
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willw -
According to Cingular's upgrade protocol, a customer who is eligible for upgrade can upgrade at the 2 year contract price for any pnone we carry, even if that phone is free. Rebates apply on upgrade as well. We ask for a one year extension and an $18 upgrade fee, which is billed.
Where are YOU shopping?
According to Cingular's upgrade protocol, a customer who is eligible for upgrade can upgrade at the 2 year contract price for any pnone we carry, even if that phone is free. Rebates apply on upgrade as well. We ask for a one year extension and an $18 upgrade fee, which is billed.
Where are YOU shopping?
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One more thing. For all of you who love to say AWS uses cingular so therefore they must be the same, I am able to use either cingular or AWS since these agreements kicked in, and most of the time The AWS signal is stronger than the cingular signal. I know there are places where it's reverse, but for how I use my phone AWS is awesome. Besides, rollover is a joke anyway. It's just a way to charge more for less minutes, and then stick you with another contract when you find it's too little minutes.
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willw said:
Besides, rollover is a joke anyway. It's just a way to charge more for less minutes, and then stick you with another contract when you find it's too little minutes.
How?
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i checked the att plans and rollver plans, they are the same on 40 and 50 dollar plans, a lil less between 60 99. then rollover beats att in every category after.
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NeumZ said:
i checked the att plans and rollver plans, they are the same on 40 and 50 dollar plans, a lil less between 60 99. then rollover beats att in every category after.
true, but AT&T gives 7pm free on plans $59.99 and above...
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Willw -
Have you bothered to look at everything you are getting for the price you pay? Which if you do your homework is in line with most other carriers, and lower than some.For example, our Nation GSM plan? Along with rollover, you get unlimited NATIONWIDE mobile 2 mobile (something only AWS offers, Verizon, Sprint and TMobile charge you outside a limited area), true NATIONWIDE N&W calling (again, only AWS matches us, free roaming and long distance (verizon and sprint charge Off-net roaming, and Sprint also charges long distance fees off net). PLUS rollover, which allows you to keep minutes you have already paid for. Seems to me that AWS GSM America and Cingular GSM Nation have everyone else beat.
Have you bothered to look at everything you are getting for the price you pay? Which if you do your homework is in line with most other carriers, and lower than some.For example, our Nation GSM plan? Along with rollover, you get unlimited NATIONWIDE mobile 2 mobile (something only AWS offers, Verizon, Sprint and TMobile charge you outside a limited area), true NATIONWIDE N&W calling (again, only AWS matches us, free roaming and long distance (verizon and sprint charge Off-net roaming, and Sprint also charges long distance fees off net). PLUS rollover, which allows you to keep minutes you have already paid for. Seems to me that AWS GSM America and Cingular GSM Nation have everyone else beat.
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True, but keep in mind. Cingular doesn't charge for off-network because the phone will say "No Service." Verizon,sprint,tmobile charge for off network because the phone can still make calls.
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Where do you guys get this stuff? You think Verizon is the only company with roaming agreements? Off-net we roam onto other GSM carriers...like AWS and TMo... and btw, TMo HAS free roaming and LD.
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i wasnt sure that t-mo had free roaming, there plans are misleading, the map shows roaming... like in the carolinas and northern michigan
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Naw, it is free roaming. In the carolinas it roams onto Cingular, and in northern Michigan it roams onto NPI wireless...
in fact, Cingular and AWS also roam onto NPI Wireless.
in fact, Cingular and AWS also roam onto NPI Wireless.
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mycool said:Cool's correct. I've got a buddy in Columbia, South Carolina, and he says just about everywhere he goes it says "Cingular" on his Tmobile handset. Interesting sidebar: He also says his Tmobile handset works better on Cingular's network, which I find highly amusing. Does anyone here give any credence to the rumors that Tmobile will soon be roaming on Suncom in certain east coast areas? I was wondering if that was just in areas where Cingular didn't offer coverage.
Naw, it is free roaming. In the carolinas it roams onto Cingular, and in northern Michigan it roams onto NPI wireless...
in fact, Cingular and AWS also roam onto NPI Wireless.
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willw said:
Besides, rollover is a joke anyway. It's just a way to charge more for less minutes, and then stick you with another contract when you find it's too little minutes.
Hm. That wasn't my impression of how it went at all.
Cingular's current new-contract policy is:
New 1-year or 2-year contract when upgrading will get you $50 off the no-commit price for each year you sign on for. You can always pay more for the phone and skip the contract.
Customers in the first half of a 1-year or 2-year contract may switch plans whenever they like. No questions, no charges, no problem. Also no new contract.
Customers in the second half of a 1-year or 2-year contract, as well as customers who are not...
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What the hell did I first say? I did not make any comparison between the coverage of Cingular and At&t. I know that it all depends on location. What I was comparing was the customer service. Cingular still has a lot more rules concerning changing phones and plans. That is what I was referring to! At&t allows people to change rate plans, and upgrade phones for a pretty good price. Cingular offers none of that. You want a new phone or rate plan, ok sign a new contract, and we still wont give you a discount. Before you all get crazy, I never said Cingular should do this this or that. I know they are in it to make money, that's all. However it is nice when a large company like aws has offers that actually keep customers happy, instead ...
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willw said:
Cingular offers none of that. You want a new phone or rate plan, ok sign a new contract, and we still wont give you a discount.
If you want a new phone WITH THE DISCOUNT, we ask you to sign a new contract.
If you want a new plan WITH PROMOTIONAL FEATURES =AND= you are over half-way through your contract, we ask you to sign a new contract.
In no case do we ask you to sign a new contract without getting something for it.
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not to mention, Cingular allows you to make changes to your rate plan for the first half of the contract period with no penalty.
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phonepimp3376 said:So does Verizon assuming you're still in whatever promotional period Verizon's offering when you purchased your plan (typically Verizon runs their current promotions anywhere from 4 to 6 months). If you're out of that promotional period, well...then you can count on an extended contract for your change of mind.
not to mention, Cingular allows you to make changes to your rate plan for the first half of the contract period with no penalty.
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We have no such limitation. If you are on two year, you can for one year. If one year, you can for 6 months.
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phonepimp3376 said:Well, that's a breath of fresh air.
We have no such limitation. If you are on two year, you can for one year. If one year, you can for 6 months.
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