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Subtle Differences between roaming and Long distance
I was reading another forum who brought up roaming charges and most carriers who have no roaming yet in the fine print there states roam xx.xx per minute. How many of you have been in that situation where the customer is disputing roaming charges. For the record Long distnce means you can call TO anywhere in the US from your HCA. Roam means placing a call outside of that home calling area. I bring this up because with the buyout talks of cingular and the unveiling of the cingular nation some customers thinks Cingular plans and AWS plans are one.
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AleqApr 10, 2004, 11:38 AM
This is why I like working for TMobile--virtually all our plans are no roaming, no LD while in the US, which makes it so very easy to explain to customers. "Are you in the US? Are you calling to someone in the US? Okay, you're good!" 😁
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