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moto v551 battery life

StapleHead

Jun 16, 2005, 2:30 PM
i just got a new v551 and am having the same problem that many customers of mine have been having with this phone. I will make 2-3 calls during the day and when i wake up the next morning, my phone is dead and the battery drained. I have had many customers call me with this same problem and i am really at a loss for words for them except return/exchange. i have looked at the known issues but none are listed in our files. has anyone else seen or heard of this problem? anyone know why this is happening or a solution? i have charged my phone correctly, i know this for a fact. i need help people.

also, i am a att/cingular phone rep so i DO know all the obvious quick answers such as m-mode and camera ect. drain the battery and am testing...
(continues)
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Hack

Jun 17, 2005, 1:00 PM
For customers that are experiencing reduced battery life:

Follow standard return/exchange procedures.

New Software Versions By Channel:

Orange Variant

Software: R472_G_08.18.16R_0A

Flex Version: GSPSAN2M0CIN03NA0D3

BMG Variant

Software: R472_G_08.18.16R_0A

Flex version: GSPSAN2M0CINB01NA0D5

Divested Variant

Software: R472_G_08.18.16R_0A

Flex Version: GSPSAN2M0CGEN01NA0D5
...

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