Wow!! Americans amaze me!!
Wow ... Wowewowwowwow
I just had my first call of the day ... cust got her new phone, charged it up, DOESNT WORK .... well ma'am, did you have it activated yet? NOPE! well lets do that .... Nokia 3560, should take about 2 minutes ..... NOPE!!! had to repeat EVERYTHING 4 times before she caught on ..... so we get it programmed and she asked .... now how come I didnt get my ear bud? I ask ... did you order one? NOPE!! WELL!!!!! I'm pretty sure you have to ask for it to be ordered for you .... she asks if she can get one at an AT&T store, I tell her yes you can ... she asks for a location so I look one up, and she asks .... what store is this???? OMG!!! Ma'am ... I'm pretty sure its an AT&T store LI...
(continues)
taurus said:
acutally customers can't get accessories for AT&T phones according to your customers.
just a wild guess here ... but your american? 😳
taurus said:
acutally customers can't get accessories for AT&T phones according to your customers. the stores only sell Cingular accessories, so you actually didn't give them the right info.... she could have been directed to attws.com/accessories and get it there cause that is proabably going to be the best place for her to get it. 😉
Or... www.nokiausa.com/phones/3560... then click the link for "Accessories" 🙂
ballderdash said:
In my experience, this sort of stupidity is
I don't know why it cut my post short, but I was saying that sort of stupidity is most common among TDMA customers, rather than GSM customers.