I'm very frustrated with AT&T's Business department which doesn't seem to care about their customer. I have a business account with 13 lines and have more I want to move over to it. My problem? We had a sales person that wasn't very good and it seems they were fired. My e-mails are ignored and their mailbox is full which lead me to the above conclusion. Now what do I do? I've called Business Care numerous times asking if I can please have a new sales person assigned to me - they say yes, process my new order.. and I get no contact information for anybody.
What the hell is this? I have a verizon account as well which has an excellent rep that contacts me (bugging me sometimes) to add new customers all the time. Unfortunately, AT&T ... (continues)