ATTWS markets in North and South Caroline are in the process of being sold to SunCom, Suncom is a regional carrier however they do have national plans as well as plans with unlimited minutes. I work in these divested markets so i can let you know everything you need. You will be able to keep your current ATTWS plan throughout the transition, in mid summer if you have not choosen a new Suncom plan they will force migrate you to a new suncom plan. It is written into your contract that if you service agreement changes in a detrmental way, example, less minutes, no n/w, less coverage more money, that sort of thing, you will have a specified samount of time, (which will be laid out for you in the notice they send you) to cancel the service and no...
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Sarahjae, were you around when attws took over custoers from paradigm or worldcom?,i was - they were also affiliates of attws, that went out of business, and when attws picked those customers, they were ALL without contracts, because we were not the original provider, if they took any new promos or phone upgrades, then they were under a new contract.

My point is that when they are switched to suncom, its without a contract, but given as close to their old plan and promos as possible.If they choose to cancel after being switched and contract is gone they can, thats also why, when cingular made this deal, they also ended their no compete clause, so they are in competition in those areas after attws customers are divested, so they can come b...
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I have just finished speaking with my operation mamanger as well as am looking at the collateral from Suncom. Here is the sections from the T&C's that explains that Suncom is taking over their contracts and about the changing of rate plans and cancelling of contracts:"34. Assignment. We may assign all or part of this Agreement, without notice to you, and such assignment will not be a change to the Agreement. We are then released from all liability. You may not assign this Agreement without our prior written consent." and "In the event that we make such a change that has a material adverse impact (or other standard as may be required by law) on your rights or use of the Service, you may terminate the Agreement as described in the notice we p...
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sarahjae said:
I have just finished speaking with my operation mamanger as well as am looking at the collateral from Suncom. Here is the sections from the T&C's that explains that Suncom is taking over their contracts and about the changing of rate plans and cancelling of contracts:"34. Assignment. We may assign all or part of this Agreement, without notice to you, and such assignment will not be a change to the Agreement. We are then released from all liability. You may not assign this Agreement without our prior written consent." and "In the event that we make such a change that has a material adverse impact (or other standard as may be required by law) on your rights or use of the Service, you may terminate the Agreem

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I would suggest that you go to the Suncom website, in the bottom right hand corner select the link about attws, then go to this question and anwser: What happens to my existing service contract?

A. The terms of your existing contract will not change. The contract will transfer to SunCom. If we don’t offer you an identical service plan or one that is better than your current plan, you will be free to terminate your service with us without incurring any termination charges
What about this says that customers will be sold to Suncom without a contract, It explicitly says the contract will transfer to Suncom. I am not going to argue about this anymore, continue to tell your customers what you want, hopefully for your and theirs sake all of th...
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I recall when AT&T Wireless acquired US Cellular customers, that was AWS receiving customers, the policy/T&C's of U.S. Cellular may have been different from those of AWS. These customers did NOT have a contract when they transitioned to AT&T. The big difference is that these customers are going FROM AWS to SunCom, and it would be determined by SunCom, as to whether or not they will retain their original contract end dates. But they do have the legal right to do so. I find it peculiar, and not logical business to have representatives that handle "divesture market" calls to be advised to pro-actively offer contract renewals if, in a few months, they will be null and void.And if your theory is correct, why would they not allow anyone within the...
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suncom- AKA triton pcs, can't as the T&C states that their service is impacted, they could cxl with no eTF, the point is they are locking them in as they have to deliver "x" amount of customers to suncom as agreement for selling those customers.The reason is that are getting renewed is they will get comporable plans , so load them up with promos, then they get close to that from suncom.

When you handle as many as these i have, both as a care rep and on resolutions, you know quite a few things!!!! 😛 🙄 😉

Sarahjae is right. If SunCom when they fully acquire the divesture markets (ie, Carolinas)make changes to the original service agreement, then as per the Terms and Conditions, the customer would have 20 days to dispute the contract. The most likely circumstance that MAY take place is IF SunCom does not keep the mobile to mobile to included AT&T Wireless customers. If that changes,and they do not keep that M2M community, THEN, the customer can dispute the contract. Other than that specific example, all contracts are still legally binding.