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Set Me Free

Avalanche23

Jan 2, 2004, 7:50 PM
I just had the most incredible conversation with ATTWS CC. I ported 4 lines from ATTWS to VZW on 11/24 and finally the last line ported successfully on 12/4. Now I received a bill from ATTWS that said I still have 2 lines active with them! I called and talked to CC and the guy told me that two of my lines are still active on his computer so I must still be with ATTWS. I got him to transfer me to somebody in the Resolution Group and talked to this lady but I couldn't convince her that I was GONE! She said that on her computer my 2 lines are still with ATTWS and there's no way to verify that I had ported over to VZW - even though there's no activity on those 2 lines in the last month!!!!!!!!! I asked her to contact ATTWS's LNP center but...
(continues)
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Big Poppa

Jan 2, 2004, 11:53 PM
You know what, I would do this:

Wait till you recive you first Verizon bill. Then Fax AT&T a copy of your bill with a note that says:


"Look a$$holes, This is a copy of my Verizon Wireless bill, The account was activated on this date, and those numbers became active on Verizon Wireless on this date. Cancel my F@ckin account and credit offall the D@mn charges!"

🤣

This kinda crap sound just like something AT&T Wireless would do.
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thenation

Jan 3, 2004, 3:00 AM
man too bad you didnt get me i would have just canceled and cr. if your bill has not activity its usually cuz you are not using your phone for a reason...yours is cuz you ported. i promise you the rep to does this will never get feedback. if the bill really has no activity your point should be proved. i know people will disagree but too bad i would cancel and cr. would be one less person leaving with a bad taste...and thats just good business...give a lil, get a lil
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cellhound

Jan 3, 2004, 8:09 AM
they could check their systems to see if the number is portable and what carrier it now belongs to .thats what my friend tells me.alos the faxing of the bill seems like a good idea also . 😎
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Big Daddy

Jan 3, 2004, 9:50 AM
so cynical 🤭
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moobak

Jan 3, 2004, 9:19 PM
Figures you'd show your ugly face in here. Go back to defending your own company from their own problems and leave us to our own. Sigh.
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