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The company that started it all...Nationals took some ideas.

professorhacker

Jun 23, 2006, 10:42 PM
SunCom started:

UnPlan- Unlimited mintues for real! (2002)

NO MAIL IN REBATES (Feb 2005)

Announcing call quality statistics (2003)

Unlimited calling to ten numbers (mobile to anyone) Not just one! (March 1, 2006)

60 day phone return period (May 2006)

Danger Hiptop (February 2003).

Customer care that's open 24/7!!!

So for you guys who have never ever heard of SunCom, oh well! we're SunCom, and we get it.
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Don.Mike

Jun 24, 2006, 8:49 AM
i suppose.
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Get A Clue

Jun 24, 2006, 10:05 AM
professorhacker said:
SunCom started:

UnPlan- Unlimited mintues for real! (2002)



Actually I signed up for totally unlimited minutes (usable anytime) back in 2000. Now I've got the new version which is unlimited and unlimited roaming - they're saving me a few hundred dollars a month against what I used to pay.

And now they finally have the cooler phones too. Good company.
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russtnutz11

Jun 24, 2006, 3:22 PM
Don't forget the company that puts its customers first. How many wireless companies can you go to that will have customer care answer the phone after only a few rings. That has been since 1999 that I can remember. Since those national carriers are taking SunCom's ideas, maybe they should consider taking this one too.
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MidnightDT

Jun 24, 2006, 11:47 PM
you guys have like 12 customers how hard is it to answer the call in a timely manor?
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satch of the moe

Jun 25, 2006, 6:09 AM
haha yeah and u have service in like how many states. Oh i am sorry i cant talk to you right now i am need to leave by 5' by 5' service area to go somewhere where there is no service i will call you back when i can. if sun is every a national carrier with their own towers then you can talk. Twisted Evil
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Sunman

Jun 25, 2006, 10:30 AM
Suncom is nation wide....you just have to live in the south east to sign up with them.....D.A.
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MidnightDT

Jun 25, 2006, 12:22 PM
when you guys have 50+ million people then you can talk about how fast your customer care picks up. we can only employ so many customer care reps.
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professorhacker

Jun 25, 2006, 1:14 PM
Why should you even be in this fourum? shouldn't you be answering a call from one of those 50 million? If we wanted to be the Wal-Mart of wireless, than we would be.
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MidnightDT

Jun 25, 2006, 2:33 PM
riiight. dont get all offended I was merely pointing out the stupidity of your statement about how fast your care reps answer the phone.

also im sure your company intentionally tries to be small with low profits, afterall that makes prefect business sense!
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Protege

Jun 25, 2006, 4:48 PM
Laughing
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satch of the moe

Jun 26, 2006, 6:12 AM
Sunman said:
Suncom is nation wide....you just have to live in the south east to sign up with them.....D.A.


First off you aint national if you can only sign up in the south east. when you get your own coverage coast to coast then you can talk. Oh and you guys are just jealous of walmart and radio shack. Only the kind of crap 3rd party sales that a national carrier can afford Laughing
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russtnutz11

Jun 26, 2006, 11:38 AM
If you can go nationwide and not pay roaming... then you have a nationwide plan. Last time I checked that is what SunCom has along with regional plans. Doesn't matter whose GSM network, your phone will work. Why do I care if it says T-Mobile, Cingular, or whatever? As long as I can talk I'm good to go. Put all the emphasis on how big a company is all you want, but as long as I have a phone on a rate plan that fits my needs and have great customer service, I'm happy. You're just a guy that has a tough time with the fact that you pay too much for your phone because you got suckered by a catchy commercial and a fast talking salesman. Or you are that fast talking salesman that likes to stand behind how "big" your company is. Congrats!
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satch of the moe

Jun 27, 2006, 6:02 AM
ha ha all you can say is we are national but umm actually only have coverage in about 5% of the country we are to small to do it on our own we share off mostly other people if u go to california tough crap if you have issues we cant help you with your phone or service drive back to the south east us we can help u there. also i dont pay much a Twisted Evil t all for my plan. and you are just jealous that your company does not have catchaaty commercials. Are you having performance issues cant get your network up aww poor suncom i am sure they make medicine for that Twisted Evil Twisted Evil Laughing
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professorhacker

Jun 27, 2006, 9:21 AM
I've got a fever, and the only prescription is more cowbell.
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satch of the moe

Jun 27, 2006, 10:43 AM
Eh? umm not sure what u mean by that?
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professorhacker

Jun 27, 2006, 6:43 PM
ever heard of saturday night live? Probably not, you need a sense of humour, dude. do you work for verizon?
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russtnutz11

Jun 27, 2006, 6:47 PM
Laughing
Probably does. No sense of humor whatsoever... But at least he's got his network!!!
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professorhacker

Jun 27, 2006, 7:06 PM
I'm not in the "in" croud like those at vzw.
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satch of the moe

Jun 28, 2006, 5:43 AM
just because u can say an obscure quote from saturday night live dont mean your funny. Hell snl has not been that good in a while. omfg. oh my let me guess after work you still go home and play ad&d with each other also. Laughing u can say what you want about other companies. You started this forum about your company so dont expect everyone to praise sun com. This forum was not started about verizon so you bring them in or any other company just because you have no defense on your company when it comes to the fact you have a small network sojust deal with it. Laughing Laughing Twisted Evil
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professorhacker

Jun 28, 2006, 8:23 PM
What in the world is ad&d? Is that some billing system at Verizon? You are right on SNL, it has not been that great lately, but you just have to love the Will Farrell days of the late 1990s. And to combat the quote:
"This forum was not started about verizon so you bring them in or any other company just because you have no defense on your company when it comes to the fact you have a small network sojust deal with it."
I mean, come on dude, every carrier bashes the other in their fourums. If there were rules in fourums, then they would not be fourums.
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satch of the moe

Jul 1, 2006, 6:17 AM
ad&d was advanced dungeons and dragons. nevedr play it i swear but an old board game. U are right snl was awesome with will farrell. I actually bored so i figured i would pick a little fight did not mean any disrespect just having fun just like u said everyone does to everyone else. Cool that is part of the fun of the forum. get away from some idiot cust or vent angry just having fun.
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russtnutz11

Jun 28, 2006, 8:53 PM
I would wish that idiots like you would actually do more research before posting juvenile and uneducated propaganda. Your undying loyalty to Verizon has fogged your judgment on what the consumer actually wants. That "small" networked is backed by the largest GSM network in the country. You have still not answered the question, "what do I care that my phone reads 'Cingular' or 'T-Mobile?'" Last time I checked, roaming agreements do not affect me whatsoever. We get the coverage and the minutes at a great price. Can you offer unlimited minutes NATIONWIDE for only $149.99 per month on the largest GSM network???? Though so...
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satch of the moe

Jul 1, 2006, 6:22 AM
wow dude look in the mirror. u are doing the same thing with ur company. u being the idiot u are i said i a post above a customer having problems out of ur net saying i am sorry i cant help not our area where as if they were in ur area you could help more. Man read up before trying to say crap. also everyone know companies that offer unlim min there network aint so great. also our prices and cingulars are the same which a lot if not all of those min packages were started by vzw. so pretty much in a bus standpoint. we give better service and dont need to give people all those mins that they will not be able to use all over. Laughing
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russtnutz11

Jul 3, 2006, 9:40 PM
It's so difficult to reply to such a horrible grammatical response to my message. It took me a few minutes to decipher your message, until my 3 yr old nephew read it to me and in his broken "baby" English, and I finally got it!! Laughing I will say this. You have a point with the whole "your prices are similar to Cingular's." So if I need to use say... 11,000 daytime minutes that I use for business purposes, what rate plan should I get? Confused To me. it's a no-brainer. Not one with either of those companies. As far as having problems outside of my network, I've never encountered a problem that the tech support department couldn't fix... or that I couldn't fix. Hmmmm my phone just dropped my call and I'm in Cingular... What should I do?? :...
(continues)
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satch of the moe

Jul 4, 2006, 6:50 AM
you are suck an idiot. How about learn short codes before going to a web site and posting. That is not 3 yr old grammer this is normal chatting online or text messaging. ok grandpap how about you go back to your retirement home. Laughing U means you and ur your you are. i cant believe u actually posted that. And for issues i did not mean dropped calls i mean phone cant make any calls or no signal. if a phone issue you dont have a store in ca to be locally or somewhat close to help you out. So next time look into something before posting and being an idiot
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sowhatsowhat10

Jul 5, 2006, 10:21 AM
Laughing

now now guys stop the forum fighting. Laughing
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russtnutz11

Jul 5, 2006, 10:51 PM
"you are suck and idiot??????" What the "fuch" are you talking about? Did you get your k's and h's mixed up? It like talking to a boy with lisp and a learning disorder all in one. I know how to read chat room grammar and text messages. So next time, proof read your dumb post before hitting submit and looking like a huge retard.
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satch of the moe

Jul 10, 2006, 7:19 AM
oh you got room to talk previously you stated you could not understand what u or ur stood for now you claim to know how to read internet chat. Laughing I think you need to read what you posted before hitting submit and proving what a duma@@ you are. wow i made a typo but that is better than changing my story like you did. Or are you that little 3 yr old that you were talking about earlier i think you need to shut up and go run to mommy little boy.
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russtnutz11

Jul 16, 2006, 12:18 AM
It's not the "u" and "ur" that is the issue; which I never said; and if I did, point that out please. It's the fact that all of your sentences are grotesquely on top of one another like you and your inbred family at a reunion... or should I say orgy. Laughing Get a clue!!! And by the way... I'm not the 3 yr old here that can't use proper punctuation. It's you!!! When is the last time you saw a period? I can although go to my mommy anytime I want knowing that she's not also my aunt... you... can't say the same thing. Surprised did I blow your cover...
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satch of the moe

Jul 16, 2006, 9:43 AM
yawn oh that bs you just wrote is so boring. Reminds me after i got down sleeping with your mom. I think you should get a clue it is a forum not a f#$king english class i can write my posts how i want them on purpose or not. I think you need you need to look at your own family tree since it seems you may be the inbred one since it seems you know so much about the subject. Must be a sore one for you. Or for your sake i think we should call it the family twig since your family intermingles so much surprised you dont have 3 eyes each. Oh i am sorry you like to go to family reunions to meet chicks Shocked well go have fun with your sister.
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russtnutz11

Jul 22, 2006, 12:26 AM
satch of the moe said:
yawn oh that bs you just wrote is so boring. Reminds me after i got down sleeping with your mom. I think you should get a clue it is a forum not a f#$king english class i can write my posts how i want them on purpose or not. I think you need you need to look at your own family tree since it seems you may be the inbred one since it seems you know so much about the subject. Must be a sore one for you. Or for your sake i think we should call it the family twig since your family intermingles so much surprised you dont have 3 eyes each. Oh i am sorry you like to go to family reunions to meet chicks Shocked well go have fun with your sister.

My, my, my... where do I start? "Reminds me af...
(continues)
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burger_with_fries81

Jul 13, 2006, 2:24 PM
Much larger M2M calling community with a large carrier. 50+ million I can call for free vs the handful Suncom offers..
More phones...

Does Suncom even offer UMTS or have plans to offer it?
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russtnutz11

Jun 26, 2006, 11:46 AM
MidnightDT said:
you guys have like 12 customers how hard is it to answer the call in a timely manor?


By the way... it's timely MANNER. Learn some English before talking trash. It doesn't sting so much if you can't spell the punch-line.
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burger_with_fries81

Jul 13, 2006, 2:24 PM
60 day return period woohoo! Like it takes more than 5 days to figure out if you get good service where you live and work! It's a marketing gimmick.
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