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Replying to:  No coverage at work by Verizon81   May 29, 2013, 12:31 PM

Re: No coverage at work

by GrinderCB    May 29, 2013, 11:18 PM

Technically they won't waive your contract just because you found a dead spot. If they did then that would make contracts meaningless because there are dead spots all over and no carrier can guarantee service everywhere, especially indoors. If their tech support completes a trouble ticket and their network people deem it to be marginal then ETF can be waived, but only if the trouble spot is your primary account (aka your home) address. Then you get to start yakking at phone reps, trying to find a weak one that will let you out of your contract.

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