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Top message:  A question about deceased acct. holders... by sic   May 29, 2012, 8:24 AM

Replying to:  Re: Thanks. by epik   May 29, 2012, 10:45 AM

This is a terrible policy.

by sic    May 29, 2012, 1:21 PM

Fraudulent changes of ownership can be created with "reasonable discretion".

In my mother's case, I believe she could verify the account. At least through last 4. She wanted to get her minutes from a person, which she couldn't get without being the account holder.
Now she has an account under her name that she is unsure that she wants, because she was concerned that the various necessary calls went over.
The fact that changing the account over was easier than checking minutes is quite frankly sickening to me.

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