Top message: A question about deceased acct. holders... by sic
Replying to: Re: Thanks. by epik
This is a terrible policy.
In my mother's case, I believe she could verify the account. At least through last 4. She wanted to get her minutes from a person, which she couldn't get without being the account holder.
Now she has an account under her name that she is unsure that she wants, because she was concerned that the various necessary calls went over.
The fact that changing the account over was easier than checking minutes is quite frankly sickening to me.
- Re: This is a terrible policy. by vzwinagent