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Replying to:  Bought online, exchange question? by andy2373   Jan 14, 2012, 12:36 PM

Re: Bought online, exchange question?

by Jellz    Jan 14, 2012, 12:52 PM

Not sure how Verizon does it exactly, but typically it would be the latter. They need to confirm you sent your phone back before they send you a new one, so you don't scam them out of a phone, right?

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