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Replying to:  Is a 3G/4G tablet worth having or should I go with wifi by Jredd   Nov 28, 2011, 10:54 AM

Re: Wow, Verizon did something SMART

by CellStudent    Dec 28, 2011, 11:18 PM

http://www.phonescoop.com/carriers/forum.php?fm=m&ff ... »

CellStudent said:


Enabling the hotspot is a self-activation. Has been for like, three years on Verizon.

True, they make me call in to turn it off.

If they want to pay an employee $18 to handle a 5 minute call to remove a feature rather than do the smart thing and let me disable it myself....

Well, that's bad policy. Let capitalism take its toll there...


To be clear, this isn't the first time Verizon did something smart. They gave me a job almost eight years ago, which was a good move on their part. Cool

But, anyhow, my DSL router had a failure on me the other day, so I went to turn on my mobile hotspot on my Android to get me connected for a few hours until I had time to address the router issue.

The next day, just for fun, I tried to disable the feature through the MyVerizon app just to see if it would make me call in to cancel so that some rep could waste their breath trying to sell me on the long-term tethering bologna.

To my utter shock and delight, I was actually permitted to remove the $20 feature after only paying for it for the two days I wanted it!

Wow! Way to go, Verizon! Making this feature easier to add and remove on demand makes me much more likely to activate it for a day or two at a time when I need it.

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