What is the most effective way to complain about a verizon employee?
Can someone tell me the best way to do this.
TIA.
Verizon Wireless
West Area Correspondence Team
PO Box 96082
Bellevue WA 98009
Midwest Area:
Verizon Wireless
Customer Service Dept
777 Big Timber Rd
Elgin, IL 60123
South Area:
Verizon Wireless
PO Box 105378
Alpharetta GA 30348
Northeast Area:
Verizon Wireless
Attn: Correspondence Team
20 Alexander Drive
Wallingford, CT 06492
Also, Mr. Boss Man himself:
President & CEO
Lowell McAdam
One Verizon Way
Basking Ridge, NJ 07920
And:
Executive Vice President & COO
Jack Plating
One Verizon Way
Basking Ridge, NJ 07920
Lazarus84 said:
Executive Vice President & COO
Jack Plating
One Verizon Way
Basking Ridge, NJ 07920
I'm pretty sure Jack Plating retired before I quit at Verizon wireless earlier this year:
http://aboutus.verizonwireless.com/leadership/execut ... »
You should update you complaint registry.
I had an issue with Verizon, and I voiced my concern on planetfeedback.com, and I had a phone call the very next Business Day. So I do know this will get the attention of the proper person.
There are several different ways to file a complaint against a VZW employee:
1) Speak directly to the store Manager
2) Fill out one of the surveys on the back of the receipt
3) Call 1-800-922-0204 and ask to file a complaint against another employee. In CS we have an internal tool to file a customer complaint. However it would be helpful if you could give us his/her name.
4) Write to Executive Relations which one of the other people have already posted.