Top message: Casio G'zOne Brigade by ArmySF
Replying to: Re: Casio G'zOne Brigade by james_ryan_johns
Re: Casio G'zOne Brigade
Granted, going to PhoneScoop to get a break from the complaints might not be the best idea.
Yesterday, I had someone in my store you insisted the LG Env 3 didn't need data, simply because his father recently purchased three of them and complained all the way to the CEOs about it to get them taken off. I insisted that his father must have purchased the phones before January 18th, and this "daddy's boy" told me I was wrong and a liar.
After the customer berated me a few times and left, I checked his father's other account (the man was on one of daddy's several accounts). The three phones in question were purchased in December. Even I could have removed data plans on those phones... anyone could have.
I love it when I'm right.
Here's how I really sum all this crap up: When you look across the phone selection, the problem isn't so much that "all the cool phones" require data, it's that there's nowhere near enough selection in each category. A touch screen or two in the "feature phone" (they took out the word Simple) category would show that it's not about dangling the "cool phone carrot" in front of the customer. Equal out the categories so there's more choice, and let people decide if they want 3G speed or 1X speed on comparable phones.
Each of the two categories should have:
Flip phones
QWERTY keyboard phones
Touch screen phones
1.3 / 2 MP phones
Phones with Micro SD memory card slots
Music player phones
The 8360 wouldn't be an issue if there were a 1X variant or something similar. The Accolade is maybe a year off from being a 1X version of the 8360 (missing memory card and music player - it has a 1.3 MP camera).
Since Verizon is obviously ok with unnecessary model duplications, this shouldn't be an issue having a broader choice of phones where the difference is 1X vs. 3G.
Smartphones wouldn't even need to be touched.
Yesterday, I had someone in my store you insisted the LG Env 3 didn't need data, simply because his father recently purchased three of them and complained all the way to the CEOs about it to get them taken off. I insisted that his father must have purchased the phones before January 18th, and this "daddy's boy" told me I was wrong and a liar.
After the customer berated me a few times and left, I checked his father's other account (the man was on one of daddy's several accounts). The three phones in question were purchased in December. Even I could have removed data plans on those phones... anyone could have.
I love it when I'm right.
Here's how I really sum all this crap up: When you look across the phone selection, the problem isn't so much that "all the cool phones" require data, it's that there's nowhere near enough selection in each category. A touch screen or two in the "feature phone" (they took out the word Simple) category would show that it's not about dangling the "cool phone carrot" in front of the customer. Equal out the categories so there's more choice, and let people decide if they want 3G speed or 1X speed on comparable phones.
Each of the two categories should have:
Flip phones
QWERTY keyboard phones
Touch screen phones
1.3 / 2 MP phones
Phones with Micro SD memory card slots
Music player phones
The 8360 wouldn't be an issue if there were a 1X variant or something similar. The Accolade is maybe a year off from being a 1X version of the 8360 (missing memory card and music player - it has a 1.3 MP camera).
Since Verizon is obviously ok with unnecessary model duplications, this shouldn't be an issue having a broader choice of phones where the difference is 1X vs. 3G.
Smartphones wouldn't even need to be touched.
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