I don't like my phone what can I do
I have the Omnia. I don't care for it anymore and I have discovered that I do not like how touch phones work. For this phone, I had to have a data plan.
I also don't use the data plan very much.
Do I have any options for dropping the data plan and getting a new phone other than waiting for my 2 year anniversary?
Would I have to pay to cancel my contract?
Is my only alternative to get a different phone, at full price, that does not require a data plan?
The other alternative is a phone that has actual buttons, but that would also require full price for the phone?
Thx
I also don't use the data plan very much.
Do I have any options for dropping the data plan and getting a new phone other than waiting for my 2 year anniversary?
Would I have to pay to cancel my contract?
Is my only alternative to get a different phone, at full price, that does not require a data plan?
The other alternative is a phone that has actual buttons, but that would also require full price for the phone?
Thx
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I'm pretty much in the same boat as you are, either pay full retail or leave. The way I figure it my ETF would be $140.00 at this point and the absolute cheapest phone I would be willing to live with would be the ENV3 which is $300.00 retail. So 300 - 140 = 160. As a new customer at AT&T I could get the new Nokia Surge for &70.00, I dunno I'm not ready to jump ship yet but it's getting really tempting.
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That's stupid to jump ship for a phone. You can up grade at one year if you're the main line.
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Not really, you can buy a refurb phone on eBay or craigslist. Or you can try and find a third party retailer that has some 30 day returns for sale. Its not always bad to jump ship for a phone, If you live in a area where both companies services are the same level and plans are the same price, then to me the deciding factor would be the phone selection.
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Anyone know of any 3rd party retailers in the North Dallas area that has return phone for sale?
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I would say that it's stupid to lose a customer over a phone when your business is selling phone service. Of course I don't work for Verizon. I am just constantly amazed by people putting the onus on customers in this forum. The bottom line is that the customer is the person with the money and the sales person/company is the entity that is responsible for getting new customers and retaining current customers.
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Creating and retaining profitable customers, not just getting customers. That is a huge distinction that is increasingly becoming important.
You cannot have an unlimited data plan on a phone that does not support it. The system will not let you activate the phone with those features. Trust me, I've seen it tried.
You cannot have an unlimited data plan on a phone that does not support it. The system will not let you activate the phone with those features. Trust me, I've seen it tried.
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How can you upgrade at 1 year if you signed a 2 year agreement? I signed for 2 years in April 08. They tell me I have to wait till Feb 2010 (22 months).
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It depends on the plan you're on. If you are the primary line (or the only line) and your rate plan is 79.99 or higher (this is before features and tax) you can upgrade every year. When you do an annual upgrade you lose your NE2 credit though.
If you are on a lower plan, you go for 20 months before you upgrade.
If you are on a lower plan, you go for 20 months before you upgrade.
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This is an interesting possibility, I have never heard that. Would I get any kind of discount on the phone after just 1 year? I just don't like the Omnia, it has loads of features but is not user friendly and i hate not having a 3.5 ear piece. I liked my Moto better than this phone. I think I need a new every year plan.
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You get promotional pricing (what a new customer gets for service) if you qualify.
So for example, you could get the storm for 99.99, where as a NE2 customer could get the phone for even less because they went the full 20 months.
You can sign up for annual contracts with Verizon, you just pay more for the phone upfront, but you can upgrade every 10 months.
So for example, you could get the storm for 99.99, where as a NE2 customer could get the phone for even less because they went the full 20 months.
You can sign up for annual contracts with Verizon, you just pay more for the phone upfront, but you can upgrade every 10 months.
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Geez you guys can just hit up CL there are all kinds of great phones to be had on the cheap.
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I had Verizon for about... 1 year or so. I got the blackberry storm and signed for a 2 year contract with data. I lost my phone and the other I wet it. After that my insurance was cut off due to 2 claims per year. Well i admit its my fault about the phones.. so i went with a cheapest phone that I bought on craigslist.. about 120.00 the cheapest phone you can get.. I still had to pay the data plan. They would not take the data off because when i got a smartphone i agreed to sign a 2 year on the data to get the phone. so I still had to pay my 30.00 a month data plan that I cant use. its a joke!! I talked to 3 CS reps, and went into the store. would not take it off!!! So looks like if your staying with Verizon, you'll be paying for your data my...
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I really don't have a big issue with Verizon Wireless, I'm just pointing out that there are unsatisfied customers out here that can go to a different carrier and get a new phone for cheaper than replacing a phone they are not happy with. Yes I had 30 days but thought it was just that I needed to get use to the touch screen, turns out it's just not the right phone for me.
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i mean its all up to you.. i left verizon cause they made me pay 30.00 a month on data even though i didnt have a data device. Service is ok.. i had my experience with drop calls and delayed text/voicemail. not all companies are superb! im really happy with AT&T. just a blackberry for text thats it.. no data, if i go to the iphone thats when i get data.
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If you change to phone that doesn't require a data plan, then we don't force you to keep it. I call this BS. There is NO way you can keep a data plan on a Dumb Phone because the option is NOT there.
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everyone knows that i think this guy is just trolling spewing some bs to get attention.
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I don't know who you were talking to, but we've seen people drop to non-smart phones all the time ant take off the data plan.
We had a lot of it at christmas when people got the storm and then switched back to their old phone and sold it online. (chargebacks). Customers deff didn't have the data plan on their phones.
As long as the phone you switched to is not running Blackberry, Windows, or Palm (or if it is, it is an OLD phone) you don't need the data package.
We had a lot of it at christmas when people got the storm and then switched back to their old phone and sold it online. (chargebacks). Customers deff didn't have the data plan on their phones.
As long as the phone you switched to is not running Blackberry, Windows, or Palm (or if it is, it is an OLD phone) you don't need the data package.
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Verizon didn't force you to get the phone you have. The price to buy it out right is the price Verizon pays to the maker of the phone to get it. If you don't like the price of the phone, talk to the phone maker (LG, Samsung, RIM, etc.)
And if you want a new phone, then add a line to your plan then cancel it. You can keep the phone.
And if you want a new phone, then add a line to your plan then cancel it. You can keep the phone.
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This brings me back to my original point that one of my options and possibly the cheapest is to go to a different carrier. I would be more likely to buy a phone at retail if say I could use the Nokia PC Suite with a Nokia phone but Verizon doesn't allow it. So even if I buy a phone from the manufacturer it has Verizons rules applied to it, so to me it really isn't worth full retail. And your solution of adding a line then dropping it to get a phone would still cost the ETF so I'm not sure what the point is?
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If nokia made a Smartphone for CDMA, you would be able to use the nokia PC suite
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The thing is that yo can use it on non-smart phones at least according to the list of phones on the compatible list on Nokia's web site, but none of the phones that Verizon wireless sells are on the list
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Because CDMA networks use BREW (not Java). Like I said, In Jan. it can be used because we will use Java with 4G.
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Nokia phones for Verizon do not run NOkia OS, they run Verizon Brew. That is why they don't work.
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You will start seeing this kind of stuff in Jan because out 4G network will launch in December of this year. We are getting some of the best phones starting in August. Android, New blackberrys, 3 (I think) new HTC phones. The Omina 2 and Omina pro.
GSM in the US is nothing special. Actually, it makes the GSM world look bad. Any good GSM phone will need to be bought from the maker it self, and most don't support US 3G bands.
If you want to switch, then switch, but you will be back. Most people come back because you can't beat the reliability of our network.
GSM in the US is nothing special. Actually, it makes the GSM world look bad. Any good GSM phone will need to be bought from the maker it self, and most don't support US 3G bands.
If you want to switch, then switch, but you will be back. Most people come back because you can't beat the reliability of our network.
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