matter closed
This came as a result of my email to them using the online form via the website, not the "voice of the customer" tool.
I was assured that the matter would be handled accordingly with the tech support person I spoke with, and whom spoke so inappropriately to me. I was also offered a very fair credit to my account, which was unexpected.
I am grateful that this matter is closed.
I am also very thankful to those people who reached out to answer my direct question, offered constructive advice, and whom were so understanding of my feelings on this matter.
To the rest of you, I regret that you found it necessary to take a differen...
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All the more reason for us to push those self-serve options. They do get the job done. 😛
I am glad you got it taken care of. Remember just because there is one bad egg that does not mean you should run and flee as fast as you can. If you follow the right channels to file a complaint everything will work out as you saw.
I know you know VZW is a wonderful company and if you have gone 8 years with great service I would ask that you take a minute to remember this next time something happens and you go off saying your going to pay ETF Fee's which fo more than one phone could be $500 plus new lines with new contracts and cra...
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pwfb said:
To the rest of you, I regret that you found it necessary to take a different approach in your responses.
Well some of the people on phonescoop are very mean, so what did you expect? I get mean responses to my posts almost everyday yet nothing I say warrants such nasty responses.
Just ignore those who are mean-spirited, it is just solid proof that they are unhappy in their lives so being mean to others in the forums gives them an outlet. It is sad. I pray for them.
The New ATnT Wireless said:
it is just solid proof that they are unhappy in their lives so being mean to others in the forums gives them an outlet. It is sad. I pray for them.
Pretty arrogant on your part, isn't it?
llama said:The New ATnT Wireless said:
it is just solid proof that they are unhappy in their lives so being mean to others in the forums gives them an outlet. It is sad. I pray for them.
Pretty arrogant on your part, isn't it?
I think there is some truth to it. I mean seriously, what's the point to being nasty and a jerk on a message board where people don't know who you are?
thats not arrogance, its ignorance.
liquidfire said:
so you think you know us and know how we feel and what we think? how we live our daily lives?
thats not arrogance, its ignorance.
Do not mock me. I am the all knowing one... 🤣
llama said:
Suck it!
I know more aboot you than you think!
Only because you dug deep in your searches on me. I want you to stop it. I don't even know why you bothered to dig up information on me. You don't know me. If you're trying to hack into my info, you better think twice, buster.