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Be Careful when switching from Verizon to anyone else!!

Matt_a

Nov 29, 2006, 4:13 PM
I almost made a very costly mistake. I am planning to switch from Verizon to Cingular as soon as my contract expires (no flames please....I have good reasons). Anyhow, I have been monitoring my Verizon account on line for several months now, and it shows how much time is left before I can use my “New Every Two” and upgrade my phone. I assumed that date was also the end of contract date….WRONG!! I have been anxiously waiting for that date (December 10th) so I can switch to Cingular and get a new phone. A little voice in my head told me I should call Verizon just to be sure. Turns out, that upgrade date is two freakin’ months before the contract expires!! If I would have gone in to a Cingular store and ported my numbers, I would...
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ArmySF

Nov 29, 2006, 4:16 PM
Yeah most everyone knows that
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Wireless Buddy

Nov 29, 2006, 4:21 PM
I am switching to Sprint from Verizon Cool but yeah I already knew that.
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schlittertex

Nov 29, 2006, 4:23 PM
Yeah I found that out one time, but I did not have prior knowledge to that bit of information.
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VzwSim

Nov 29, 2006, 5:02 PM
So you are bitching because you don't comprehend that 22 months does not equal 2 years?
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CptWireless

Nov 29, 2006, 5:13 PM
Yeah, no !@#$... c'mon, seriously...
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frankiewawa

Nov 29, 2006, 5:26 PM
yeah i was saying the same thing. all i can say is... LAWL
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S3vSt3R

Nov 29, 2006, 9:25 PM
Isn't the date on which the contract expires displayed on the bill/account website? It is with Cingular, so you do not have to guess.
S,
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LilShorty

Nov 30, 2006, 12:29 AM
VzwSim said:
So you are bitching because you don't comprehend that 22 months does not equal 2 years?


You guys should be nicer. He didn't know. It's New Every TWO, not New Every TWENTY-TWO.

Can you blame someone for thinking it would be an upgrade at their 2 year date, aka, end of their contract?
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Kagehiru

Nov 29, 2006, 5:07 PM
Among most Verizon operatives, that isn't much of a public service announcement. That said, I get customers every week that equate upgrade or New Every 2 to their contract end date. Even after telling them otherwise, it sometimes doesn't register. It's a very common misconception.
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LordObento

Nov 29, 2006, 5:26 PM
I agree, I get alot of people that think the same thing.

When can I upgrade does not mean when can I cancel.

Sometimes people renew their contract within the 2 yr term and it can be more then a 2 month difference between Upgrade can Contract End Date.
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crazyeaglefan236

Nov 29, 2006, 5:29 PM
Yeah, or you are 18 months into a 24 month contract and you change your rate plan. Now it is all different.
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Kagehiru

Nov 29, 2006, 5:45 PM
So true
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Corpsman-Up

Nov 29, 2006, 5:51 PM
Enjoy cingular!
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yesVZW

Nov 29, 2006, 8:31 PM
All of the wireless carriers, not just VZW are required to provide a complete list of terms and conditions that outlines every detail of your contract with them. It is up to you to read it. IT IS A CONTRACT! Read all the fine print.
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Voice_Of_Logic

Nov 29, 2006, 11:59 PM
" have been monitoring my Verizon account on line for several months now, and it shows how much time is left before I can use my “New Every Two” and upgrade my phone."


So your mad at the company b/c YOU ASSUMED your eligible equipment upgrade date was your CED! Gee I dont think it could have been spelled out any cleared for,.. PHONE UPGRADE DATE...You know what is said about assuming right!?!?!?!??
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MidnightDT

Nov 30, 2006, 12:19 AM
hes not mad, he hasnt cancelled yet he called customer service to be sure.

this is just a PSA for the two of us on phonescoop who dont know anything about upgrade policys
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Matt_a

Nov 30, 2006, 8:02 AM
Apparently I'm not the only one who can't read. I'M NOT SAYING VERIZON DID ANYTHING WRONG! Read my original post. I was simply warning others not to make the same mistake that I almost made. I misinterpreted what that date meant. Yes, I am well aware that I got all of the terms of my contract in writing...two years ago. I put it away (who knows where) and haven't seen it since then. I forgot my contract sign date...I should be shot. Sheesh...what a bunch of angy little morons. Rolling Eyes
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schlittertex

Nov 30, 2006, 8:20 AM
You will have to excuse the ones with inferiority complexes who think they are important and all knowing because they work for Verizon...see now I understood what you said, and if you would have ported your number over you would have been hit with an ETF, and you would have found out when you got your bill. Just remember, they don't know how to present arguments that are clear or concise, or near the subject matter.
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Matt_a

Nov 30, 2006, 8:58 AM
schlittertex said:
You will have to excuse the ones with inferiority complexes who think they are important and all knowing because they work for Verizon...see now I understood what you said, and if you would have ported your number over you would have been hit with an ETF, and you would have found out when you got your bill. Just remember, they don't know how to present arguments that are clear or concise, or near the subject matter.

Thanks. I'm glad someone can see that I wasn't bashing Verizon. It was my mistake. I wasn't angry or upset. I was a little disappointed because I thought my wait was soon over, but that's no big deal. I'm just glad I found out before getting hit with the ETF on two lines!...
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not2brite

Nov 30, 2006, 10:17 AM
I'm glad you found out before acting. I know before I ever port a line from another carrier, I make sure the potential customer knows for a fact their CED...

Also, here in the Verizon forum, we are so grateful for folks like schlittertex to make sure VZW is always on the up and up. If it weren't for schlittertex, the whole company would fall apart.

Here, for anyone interested, is a line to the VZW NE2 info:

http://support.vzw.com/features/calling_features/new ... »
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schlittertex

Nov 30, 2006, 10:27 AM
You're damn skippy it would.
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Matt_a

Nov 30, 2006, 10:33 AM
Thank you. Just for the record, my switching from Verizon to Cingular has nothing to do with Verizon. I have been a VZW customer for a long time and I've always been 100% satisfied. There are other extenuating circumstances involved.
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MidnightDT

Dec 1, 2006, 12:23 AM
gl with cingular.

Hopefully you keep VZW in mind in the future we would love to win you back.
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LordObento

Nov 30, 2006, 9:31 AM
schlittertex said:
You will have to excuse the ones with inferiority complexes who think they are important and all knowing because they work for Verizon...see now I understood what you said, and if you would have ported your number over you would have been hit with an ETF, and you would have found out when you got your bill. Just remember, they don't know how to present arguments that are clear or concise, or near the subject matter.


Hah, your post are just as bad. If this guy praised VZW instead of saying he was going to Cingular... you would have "deficated" on him. Your post are the same rants on the UI or OBEX that everyone else has heard before because you have no other argument and when you have no...
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gunny aint funny

Nov 30, 2006, 5:54 PM
Matt_a said:
I almost made a very costly mistake. I am planning to switch from Verizon to Cingular as soon as my contract expires (no flames please....I have good reasons). Anyhow, I have been monitoring my Verizon account on line for several months now, and it shows how much time is left before I can use my “New Every Two” and upgrade my phone. I assumed that date was also the end of contract date….WRONG!! I have been anxiously waiting for that date (December 10th) so I can switch to Cingular and get a new phone. A little voice in my head told me I should call Verizon just to be sure. Turns out, that upgrade date is two freakin’ months before the contract expires!! If I would have gone in to a Cingular sto
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sacdude

Nov 30, 2006, 10:21 PM
exellent point Gunny, totally agree with you
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LilShorty

Nov 30, 2006, 11:14 PM
While true, that wasn't his point. His point is don't use your phone upgrade date to determine when your contract is up b/c they do not coincide.
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Matt_a

Dec 1, 2006, 7:41 AM
LilShorty said:
While true, that wasn't his point. His point is don't use your phone upgrade date to determine when your contract is up b/c they do not coincide.

Exactly. Thank you. I wish more people would actually READ my original post instead of assuming that I'm bashing VZW. I happen to like VZW very much. Many people on here are in such a hurry to jump all over anyone who complains about anything, that they aren't even reading the entire post. Rolling Eyes
Obviously if you end a contract two months early, you should be expected to pay the ETF. The problem was that I thought the upgrade date was the contract date. I was only trying to warn others who might think the same thing. I never said Verizon di...
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libertybell2317

Dec 1, 2006, 12:33 AM
Your contract end date is diffrent then the upgrade date. The upgrade date is two months prior to the contract end. Just a heads up on that.
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