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Verizon's Phone Selection Sucks

vistagrande

Jul 1, 2004, 10:21 AM
I have been with Verizon for 4 years now.
3 years ago I bought a Moto Timeport 270c.
I don't need much of an excuse to buy new gadgets but Verizon has yet to release a phone that is worth getting tied up in a new 2 year agreement for.

I am getting sick of all the other carriers releasing kickass phones that are full of functions that would make my life more productive while Verizon pushes BREW!!!

I know alot of this is the phone manufacturers but I'm sure Verizon doesn't believe that there is a need for Bluetooth, or functional Speakerphones or intuitive PDA features and instead adds phones with cheesy camera features and game downloads.

Where is the CDMA version of the Sony P900?
When is the Treo finally going to hit (although...
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motohead

Jul 1, 2004, 10:36 AM
I"m with you, Lou. I've been waiting for the Moto 710 for months. I was in a VZW store getting my LG replaced - AGAIN - and asked about it. I was told that since so many people are asking for the phone, VZW has pushed back the release. I looked at the guy and said, if that's the way VZW responds to customer requests, I'd be MORE than happy to pay $175.00 to NOT do biz with a corporate attitude like that. Cingular and the Moto 600 are looking better and better and I've been with VZW for about 8 years.
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kingfrog77

Jul 1, 2004, 11:04 AM
I agree and phone selection will be the reason Verizon falls of the perch especially with new activations of young users going forward. they look at their friends phones and want the same goodies and won't have to pay a huge deposit to do so. i don't know what the managers of Verizon are thinking but I am sure they are content to rest on their laurels.

I am sure posts like the previous will become more and more prevalent going forward. I think the CDMA technology disallows the feature set like SIM cards though otherwise they would be there.

I don't think Verizon sales reps will be able to "defend" or sell their service solely based on JD Powers, and largess of customers forever as they seem to do now when probed about their technolog...
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motohead

Jul 1, 2004, 1:14 PM
Speaking of lousy phone selection. Does anyone know when the V710 will be released? Knowing VSW, they'll release it when it's old tech. I spoke with Motorola TO-DAY and they say it's ready to go. They're waiting on VSW. I told them not to hold their breath. While I'm not a big bells and whistles user, although they are nice to have, I am concerned with QUALITY and LG, Samsung, etc. just don't cut it with me.
VSW: Here's your marketing plan... roll out a new line of feature-rich phones, drop off peak hours to 7 PM - 7 AM, and push the virtues of CDMA technology that CUSTOMERS can relate to; longer battery life,superior voice quality, fewer dropped calls. You already know you can put more users on a CDMA network than a same-size GSM net and ...
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motohead

Jul 1, 2004, 1:17 PM
EXCUSE ME: In my above reply I referred to Verizon as VSW, not VZW. Ya think Eric Rabe cares?
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Iyvonne

Jul 3, 2004, 9:56 PM
You know honestly, I hear alot of the talk of how VZW work and how difficult they are and how they will not be able to rely on what they are for selling points, but the funny things is, they have no bells and whistles yet they still whole the larges customer base, and spend more time expanding their Network then any other, seems all those other so called great "feature" companies are sure trying to out smart VZW
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phonepimp3376

Jul 4, 2004, 9:33 AM
They hold the largest customer base for the same reason they bash Cingular... mergers and acquisitions... lol. But the fact remains, they are number one one the number 2 technology for users worldwide. The fact remains that the primary reason they can't pump out feature rich phones is not "extensive testing" but less vendor development for CDMA because vendors don't care who leads the US, but who leads the world.
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85percent

Jul 4, 2004, 12:25 PM
phonepimp3376 said:
They hold the largest customer base for the same reason they bash Cingular... mergers and acquisitions... lol. But the fact remains, they are number one one the number 2 technology for users worldwide. The fact remains that the primary reason they can't pump out feature rich phones is not "extensive testing" but less vendor development for CDMA because vendors don't care who leads the US, but who leads the world.



You keep boasting about how GSM phones are sooo advanced. Besides the SIM chip, name one thing that GSM/TDMA phones have over CDMA.

-dont mention bluetooth (we have it)
-dont mention megapixel cameras (we have it)
-dont mention video messaging (we have it)
-dont mentio...
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phonepimp3376

Jul 4, 2004, 12:37 PM
1. Handset selection your customers don't have to wait YEARS for.

2. More choice in handsets from more vendors.

3. International roaming in over 200 countries.

4. Features that work not only in regions, but network wide

5. The ability for those same features to work cross carrier.

6. Easier upgradability for the end user.

Want me to keep going?
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85percent

Jul 4, 2004, 12:54 PM
phonepimp3376 said:
1. Handset selection your customers don't have to wait YEARS for.


True.


2. More choice in handsets from more vendors.


We have a decent selection of phones, IMO. I couldn't care less about Nokia


3. International roaming in over 200 countries.


Which affects about 1% of our customers, that we do send loaner phones for such situations.


4. Features that work not only in regions, but network wide


That's not a big deal, our enhanced service coverage is pretty sufficient, and our EV-DO network is expanding as we speak (soon to be in the L.A. market!!)


5. The ability for those same
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phonepimp3376

Jul 4, 2004, 1:11 PM
What I mean by cross carrier has nothing to do with churn... its the ability to roam ONTO another carrier and have the services work there too. For example, you have no MMS cross carrier. While it is not perfect by any means, we are much further along than the CDMA crowd.
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85percent

Jul 4, 2004, 1:36 PM
phonepimp3376 said:
What I mean by cross carrier has nothing to do with churn... its the ability to roam ONTO another carrier and have the services work there too. For example, you have no MMS cross carrier. While it is not perfect by any means, we are much further along than the CDMA crowd.


Well yea, the two companies are merging, one SHOULD be able to roam onto the other carrier. Is that what you mean?

-Verizon Wireless Sales

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phonepimp3376

Jul 4, 2004, 2:04 PM
Nope, not just ATTWS - all GSM carriers.
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thatguy_overthere

Jul 4, 2004, 5:09 PM
I've got to side with you phonepimp. Being a former VZW customer (and now a much happier Sprint customer) I can attest to just how awful the phone selection is a VZ. They are incredibly behind.

In an earlier post, 85percent said that VZ has blue tooth, video messaging, fewer dropped calls, etc... Well, it's about time. How long has blue tooth been a possibility on cell phones now. Video messaging, again they are late, very late. I know that you don't exactly like Sprint, but you have to admit that they have a better phone selection than VZ, both in options and quality.

Before anyone says anything, I had VZ for 2 years. I went through more than a dozen phones with them, all warranty exchanges. They say that they test their pho...
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85percent

Jul 4, 2004, 5:45 PM
thatguy_overthere said:
I've got to side with you phonepimp. Being a former VZW customer (and now a much happier Sprint customer) I can attest to just how awful the phone selection is a VZ. They are incredibly behind.


Incredibly? not really. Behind? yes.


In an earlier post, 85percent said that VZ has blue tooth, video messaging, fewer dropped calls, etc... Well, it's about time. How long has blue tooth been a possibility on cell phones now. Video messaging, again they are late, very late. I know that you don't exactly like Sprint, but you have to admit that they have a better phone selection than VZ, both in options and quality.



Yes Sprint PCS does have more advanc...
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muchdrama

Jul 2, 2004, 12:06 AM
motohead said:
I with you, Lou. I've been waiting for the Moto 710 for months. I was in a VZW store getting my LG replaced - AGAIN - and asked about it. I was told that since so many people are asking for the phone, VZW has pushed back the release. I looked at the guy and said, if that's the way VZW responds to customer requests, I'd be MORE than happy to pay $175.00 to NOT do biz with a corporate attitude like that. Cingular and the Moto 600 are looking better and better and I've been with VZW for about 8 years.
I think all us Verizon users feel a little like that. I've been waiting for a high end Nokia phone for a while now (I've got the 3589, but c'mon...how 'bout a CDMA version of the 6600?). I've heard ru...
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southwestcomm

Jul 2, 2004, 12:35 AM
External antenna due improve reception on all phones - no matter the technology.
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muchdrama

Jul 2, 2004, 10:29 AM
southwestcomm said:
External antenna due improve reception on all phones - no matter the technology.
Not on Nokias. And if Sprint can release the 6225 and have it work perfectly on their network, then Verizon most certainly can. They need to get with the program.
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southwestcomm

Jul 2, 2004, 11:48 AM
I disagree - just my opinion though. My old Nokia 5100 series phone, as old as it is, get s much better reception that the 3360 I had for a while. yes, you can argue quaility of phone models, etc, but I still think have the external antenna, even the stubby, made a difference.
Think about it this way - do TV that receive traditional broadcast receive better with the old rabbit ears or without? With of course. Assuming you are from a generation that remembers traditional TV broadcasting...
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muchdrama

Jul 2, 2004, 4:03 PM
southwestcomm said:
I disagree - just my opinion though. My old Nokia 5100 series phone, as old as it is, get s much better reception that the 3360 I had for a while. yes, you can argue quaility of phone models, etc, but I still think have the external antenna, even the stubby, made a difference.
Think about it this way - do TV that receive traditional broadcast receive better with the old rabbit ears or without? With of course. Assuming you are from a generation that remembers traditional TV broadcasting...
I'm 33, so I remember broadcast TV very well. But Nokia's patented interior antenna design holds onto a signal better than some external antennas. If the 6225 works so damn good on Sprint's network, w...
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Digital Pimp

Jul 2, 2004, 2:45 PM
muchdrama said:
motohead said:
I with you, Lou. I've been waiting for the Moto 710 for months. I was in a VZW store getting my LG replaced - AGAIN - and asked about it. I was told that since so many people are asking for the phone, VZW has pushed back the release. I looked at the guy and said, if that's the way VZW responds to customer requests, I'd be MORE than happy to pay $175.00 to NOT do biz with a corporate attitude like that. Cingular and the Moto 600 are looking better and better and I've been with VZW for about 8 years.
I think all us Verizon users feel a little like that. I've been waiting for a high end Nokia phone for a while now (I've got the 3589, but c'mon...how 'bout a CDMA
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kingfrog77

Jul 2, 2004, 3:25 PM
I'm sorry I don't buy that 'we spend more time testing" If they need that much time, I'm thinking the technology is at fault and prohibitive to many of the features of today's GSM phones. I believe it's Verizon speak that puts a positive spin on technological issue. It seems odd as well that the major and most popular makers are not saturating "the largest user base in America" with plenty of phones and features......Its the technology..not the testing. The technology must be the culprit. Why otherwise would the major phone companies like NOkia,Sony, Motorola make MORE phones for Verizon? It's not like they are all buggy on GSM. There are a few issues. But it appears most are happy with their phones if not so much the service on GSM carrier...
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Digital Pimp

Jul 2, 2004, 3:45 PM
kingfrog77 said:
I'm sorry I don't buy that 'we spend more time testing" If they need that much time, I'm thinking the technology is at fault and prohibitive to many of the features of today's GSM phones. I believe it's Verizon speak that puts a positive spin on technological issue. It seems odd as well that the major and most popular makers are not saturating "the largest user base in America" with plenty of phones and features......Its the technology..not the testing. The technology must be the culprit. Why otherwise would the major phone companies like NOkia,Sony, Motorola make MORE phones for Verizon? It's not like they are all buggy on GSM. There are a few issues. But it appears most are happy with their phones if n
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vistagrande

Jul 2, 2004, 3:31 PM
Digital Pimp said:

Let's use our brains here. If Verizon has to take a little more time to test phones and get them out to customers wanting them, how is that a problem?

Why beat Verizon down on the time it takes to get newer phones to you? There are reasons for that. Do you think the Verizon company wide employees deliberatly hold back new phones just to make customers mad? If that was true, consumer reports wouldn't be listing us as #1.

Patience is a virtue

-Verizon Wireless Authorized agent.


Please name one phone that has been in any VZW store in the last 8 months that sticks out head and shoulders above all the others.

Please explain to me the MAJOR differences between the 30 di...
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Digital Pimp

Jul 2, 2004, 4:04 PM
Please name one phone that has been in any VZW store in the last 8 months that sticks out head and shoulders above all the others.


One phone that sticks out? LG 6000. NO PROBELMS AT ALL. I have had it for a year and a half and it's my home phone. nuff said.

And what makes you think Verizon doesn't talk to motorola about new phones? or CDMA versions of them? WE DO. But we test them on the larger network. It takes more time to get them out. We have plenty of phones to pick from. I have never had a nokia and don't plan on it until I see a flip phone from them. I like flip phones and LG does an awesome job of providing nice phones for Verizon.
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vistagrande

Jul 2, 2004, 4:14 PM
you didn't answer the question.


why is it it head and shoulders above the others though. why is it better than the Samsung SCH-a650
or the Motorola V60s or the Audiovox CDM8600 or the countless other flip phones that Verizon has offered in the 3 years I've had my Timeport 270c? The feature has been the exact same for 3 years now except for downloadable games and ringtones.

what was the phone you had before this one? how much better is the phone you have now? probably not much except cosmetically.

they are pushing toys for tots instead of tools for people.
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Digital Pimp

Jul 2, 2004, 4:27 PM
vistagrande said:
you didn't answer the question.


why is it it head and shoulders above the others though. why is it better than the Samsung SCH-a650
or the Motorola V60s or the Audiovox CDM8600 or the countless other flip phones that Verizon has offered in the 3 years I've had my Timeport 270c? The feature has been the exact same for 3 years now except for downloadable games and ringtones.

what was the phone you had before this one? how much better is the phone you have now? probably not much except cosmetically.

they are pushing toys for tots instead of tools for people.


So your saying I have a toys for tots phone. Hmmm

User reviews on my phone on this website alone conclude 4.19. VE...
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muchdrama

Jul 2, 2004, 4:07 PM
vistagrande said:
Digital Pimp said:


Verizon has until March 2005 to impress me with a phone selection that compares to the offerings of their competitors. If not then I will spend my $100+/month elsewhere and take my phone number with me!!!

Lou ...
And they have 9 months after that to impress me. I'm sick of all the slick Nokias going to every other carrier but Verizon.
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vistagrande

Jul 2, 2004, 4:15 PM
my point exactly!!!

what phone do you have now?
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muchdrama

Jul 2, 2004, 9:21 PM
vistagrande said:
my point exactly!!!

what phone do you have now?
I have the absolutely utilitarian Nokia 3589, which is a great phone...but I want something higher end from Nokia. Verizon's supposedly getting the 6225...but quite a few months after Sprint...and with a friggin' external antenna.
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phonepimp3376

Jul 3, 2004, 1:38 PM
Nah, muchdrama, I've heckled you enough for one lifetime...lol.

Now DigitalPimp... there's a guy to heckle! Very Happy
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Digital Pimp

Jul 1, 2004, 8:44 PM
Seems to me you really like Motorola. You should consider trying an LG phone out. I am a LG user myself and am waiting on the LG 8000, while we are currently selling the LG 7000 which is awesome itself, I'm going to wait for that one.

I currently am using the LG 6000 for a home phone, but the camera doesn't have a flash. I am also using the "bootleg" speaker phone on it. Cellphonehacks.com Smile

I like having the 262,000 colors on my screen for brightness, versus most other phones that have 65,000 colors.

Motorola 710, when it gets here, will also be a good phone to get your hands on. Check it out on here under the motorola phone link. Bluetooth, 262,000 colors, camera, etc..

-Verizon Wireless Authorized Agent Twisted Evil
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DragonFire

Jul 1, 2004, 9:08 PM
I have been a Vrz for about 6 months now, and I'm pretty disappointed with Vrz phone selection. When their phones work, they work great. But they feel like a cheap toy.
I'm on the America's choice program and my brother who lives in another state has Vrz local plan. I found today, when I called customer service, they said I can call anyone in as a Vrz customer and it will count as a free call. But because my brother is on their local plan, it would come off his anytime mintues if I called him before 9p.m. So much for their commercial about calling anyone on the Vrz network.
Did customer service give me the wrong info? Or is it that only the Vrz customers on America's choice program can call each as mobile to mobile program, and th...
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VZWCustServ

Jul 4, 2004, 2:23 PM
In-network calls are free for you.

The person you are calling will pay for the call in acordance with their price plan. If your friend wants unlimited in-network calling then it is available. Just tell you friend to call customer service about it. He may need to renew his contract or get a new phone depending on his plan or other factors...
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motohead

Jul 1, 2004, 10:19 PM
I am using an LG, specifically the LG 4500. I got it in March of this year when my Motorola V60c broke. So far I've had to get it replaced 4 times - each time was a different problem I had my 60c for over 2 years and never had a problem with it. I called Motorola today and they said it's up to VZW to release the phone - it's ready to go. Knowing VZW, we'll see it in 7 months - when it's old technology. Also, what's up with the battery explosions?
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TheVZWMan

Jul 2, 2004, 12:49 PM
Batteries are not exploding...they get warm...just like any other technology...try putting your hand over the vent of you TV or DVD player...Or your Computer even...it's no big deal
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towermonkey

Jul 2, 2004, 1:06 PM
TheVZWMan said:
Batteries are not exploding...they get warm...just like any other technology...try putting your hand over the vent of you TV or DVD player...Or your Computer even...it's no big deal

No, no, I think he's referring to the story on CNN 7/1/04 where a girl in California had a Kyocera 414 in her pocket & it magically caught on fire. D'oh!
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TheVZWMan

Jul 2, 2004, 1:17 PM
spontanious combustion...I didn't know phones could do that...hehehe
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VZWCustServ

Jul 4, 2004, 2:53 PM
Kyocera 414? Sounds to me like she should sprung for phone with the feature "no explosions." Shocked
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phonepimp3376

Jul 4, 2004, 2:55 PM
lmao... like the LG 510 :sarcasm:
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Rx

Jul 4, 2004, 3:13 PM
How true this subject line is! Very sad that a company on top of the game in a lot of areas could suck so bad in one area. Get with it VZW. Your days as number one are numbered if you can not correct this one area. Best of luck.
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85percent

Jul 4, 2004, 3:50 PM
Rx said:
How true this subject line is! Very sad that a company on top of the game in a lot of areas could suck so bad in one area. Get with it VZW. Your days as number one are numbered if you can not correct this one area. Best of luck.



Keep in mind that GSM phones aren't light years ahead of CDMA phones. Now that we have the V710, the two combatants are almost equal.

Also keep in mind that wireless phones can only get so advanced.

IMO, here are the advances or areas with room for improvement that we (both GSM and CDMA carriers) will expect in the future-

-higher quality magapixel cameras

-longer video clip capability

-longer battery life (Li Polymer)

-brighter camera flash

-mu...
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VZWCustServ

Jul 4, 2004, 7:17 PM
85percent said:
Rx said:
How true this subject line is! Very sad that a company on top of the game in a lot of areas could suck so bad in one area. Get with it VZW. Your days as number one are numbered if you can not correct this one area. Best of luck.



Keep in mind that GSM phones aren't light years ahead of CDMA phones. Now that we have the V710, the two combatants are almost equal.

Also keep in mind that wireless phones can only get so advanced.

IMO, here are the advances or areas with room for improvement that we (both GSM and CDMA carriers) will expect in the future-

-higher quality magapixel cameras

-longer video clip capability

-longer battery life (Li Polym
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phonepimp3376

Jul 4, 2004, 7:33 PM
There's even a company out there working on implantable phones that run on bioelectricity... too sick!
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VZWCustServ

Jul 4, 2004, 7:47 PM
The bible has something to say about that...

Whatever the case, I don't want a phone number in a 666 area code... Razz
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phonepimp3376

Jul 4, 2004, 7:50 PM
LMAO... I'm scared of needles... please don't make me upgrade... NOOOOOOOOOOO!!!!
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thatguy_overthere

Jul 5, 2004, 7:52 PM
How about this. I heard that Texas Instruments is working on a new form of microprocessor that should be out in a few years that works on sonic waves, not electricity. It will be about 100-200 times smaller that anything out there for computer chips. And the best part is that it will generate NO HEAT. Now imagine what they can do with cell phones with this technology. That will be sick.
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85percent

Jul 5, 2004, 1:40 PM
VZWCustServ said:
85percent said:
Rx said:
How true this subject line is! Very sad that a company on top of the game in a lot of areas could suck so bad in one area. Get with it VZW. Your days as number one are numbered if you can not correct this one area. Best of luck.



Keep in mind that GSM phones aren't light years ahead of CDMA phones. Now that we have the V710, the two combatants are almost equal.

Also keep in mind that wireless phones can only get so advanced.

IMO, here are the advances or areas with room for improvement that we (both GSM and CDMA carriers) will expect in the future-

-higher quality magapixel cameras

-longer video clip capabi
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thatguy_overthere

Jul 5, 2004, 7:55 PM
On a serious note. Wasn't that caused by the battery getting hotter that anticipated and that it actually caught the antenna on fire?

What in the antenna would catch fire anyway? I figured that they were just metal and plastic and that it would just melt if anything happened.
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vistagrande

Jul 2, 2004, 3:38 PM
I checked out the LG 7000.
Name one feature on the phone that hasn't existed on other phones that Verizon has been selling for the past year.

Who cares about a camera flash? I have a digital camera!!!
Who cares about screen colors? I have a gameboy!!!

There is no Bluetooth.
There is no speaker phone.
There are no PDA functions.

Verizon has to stop thinking about phones as toys for tots and start thinking about them as tools for people!!!

You have been drinking the coolaid too long.

The 710 will make or break my relationship with Verizon.

Lou ...
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muchdrama

Jul 2, 2004, 4:10 PM
vistagrande said:
I checked out the LG 7000.
Name one feature on the phone that hasn't existed on other phones that Verizon has been selling for the past year.

Who cares about a camera flash? I have a digital camera!!!
Who cares about screen colors? I have a gameboy!!!

There is no Bluetooth.
There is no speaker phone.
There are no PDA functions.

Verizon has to stop thinking about phones as toys for tots and start thinking about them as tools for people!!!

You have been drinking the coolaid too long.

The 710 will make or break my relationship with Verizon.

Lou ...
And the release or non-release of the Nokia 6225 will break mine.
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Digital Pimp

Jul 2, 2004, 4:11 PM
vistagrande said:
I checked out the LG 7000.
Name one feature on the phone that hasn't existed on other phones that Verizon has been selling for the past year.

Who cares about a camera flash? I have a digital camera!!!
Who cares about screen colors? I have a gameboy!!!

There is no Bluetooth.
There is no speaker phone.
There are no PDA functions.

Verizon has to stop thinking about phones as toys for tots and start thinking about them as tools for people!!!

You have been drinking the coolaid too long.

The 710 will make or break my relationship with Verizon.

Lou ...



That would be Kool-aid. And what's wrong with Kool-aid? It's delicious =). And everyone wants a camera with a flash,...
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vistagrande

Jul 2, 2004, 4:22 PM
I almost bought the LG4500 since my timeport 270c started to fail but then i began to think for a minute.

the LG4500 doesn't give me more than my timeport 270c did and I bought that 3 years ago!!!

yes the screen is now color and its smaller and multiple numbers per name is something i have longed for but I would have hoped that I would be getting a little more for my money after 3 years of waiting and another 2 year commitment staring me in the face.

Other companies have released phones that are HEAD AND SHOULDERS ABOVE the offerings in the Verizon store right now. their selection also shows the technology advancements that have taken place in the last 3 years.

I guarantee that phone you had before the one you currently use wa...
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Digital Pimp

Jul 2, 2004, 4:32 PM
actually the phone I had before this was a Motorola V60I. I loved that phone. It was called the "Hollywood phone" used in movies.

But I wanted a color screen and capability to download real songs as my ringtone. The camera was just an added bonus. Phones will always get better, technology will always grow. Verizon will do it's best to stay on top of the ladder with everything, especially service. We have our own nice selection of phones. But if you want a phone from another carrier to be CDMA then contact the manufacturer and see if you can get them to make you one. Until then we will go with the majority of what consumers want in a cellular phone and buy them from the manufacturers. I am waiting on the release of the LG 8000 o...
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vistagrande

Jul 2, 2004, 4:52 PM
you mean the majority of what teenagers want!!!

of course they are going to be the flagship because every other phone are run of the mill!!!
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kingfrog77

Jul 2, 2004, 5:30 PM
Teenagers today are the loyal customers tomorrow.

Verizon seems to miss this point!!! Kids today will not be buying their Daddy's phone when hey become new activations......They want the phone to be more....how short sighted can a company be?
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85percent

Jul 2, 2004, 4:15 PM
vistagrande said:

The 710 will make or break my relationship with Verizon.

Lou ...



Thats too bad. I always thought reliable reception and good customer service were most important. Rolling Eyes

-Verizon Wireless Sales

.
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Digital Pimp

Jul 2, 2004, 4:23 PM
85percent said:
vistagrande said:

The 710 will make or break my relationship with Verizon.

Lou ...



Thats too bad. I always thought reliable reception and good customer service were most important. Rolling Eyes

-Verizon Wireless Sales

.



Yeah me too. Some of these people aren't thinking about that. If a manufacturer decides to start building phones per precise individual customer requests like Dell Computers, then these people might be happy. Until then, manufacturers build phones after agreements are made from a MAJORITY of consumer requests to the carrier they are using phones with. Verizon strives to please customers, again why we are #1 in customer servi...
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vistagrande

Jul 2, 2004, 4:30 PM
You guys have to agree that the selection for Power Users in the VZW stores is horrible. You cannot deny that.

we are also not talking about phones that do not exist.
we are not asking Verizon to ask Motorola or Nokia or Samsung to build specific phones for individuals. We are asking Verizon to reach agreements with phone manufacturers that build phones with more powerful feature sets. these phones already exist just not on the CDMA network!!!
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phonepimp3376

Jul 3, 2004, 11:03 AM
You guys at VZW act like Cingular and other carriers can't even complete a call! GSM has been found to be the TRUEST SOUND IN WIRELESS, and of carriers in the US using GSM, Cingular had the best sound. Where do you folks get this "static" stuff? There can BE no static on a digital signal! But while we're talking about sound issues, what about the famous VZW echo? That fact is this... CDMA phones are not developed as quickly as GSM phones, because vendors build for the world market, and CDMA is small potatoes compared to GSM when considering the grand scheme of things. While you may feel CDMA is going to blow the doors off GSM, the figures show otherwise. Even with the problems Cingular had during the first phase of its GSM overlay, they con...
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motohead

Jul 3, 2004, 11:20 AM
Everyone has an opinion and we all know the rest of that saying, so let's avoid opinions and look at facts.
Fact: CDMA provides the BEST sound quality
Fact: CDMA results in fewer dropped calls
Fact: CDMA is the MOST battery-friendly technology in cellular
Fact: what most people call static is digital distortion caused by freq. crowding
Fact: CDMA eliminates most of the freq. crowding problems
Fact: The famous VZW echo. Gimmie a break; what radio doesn't have TX/Rec problems. How often do you get the echo? Like 1 call out of 50? Live with it.
Fact: GSM is cheaper to build out than CDMA.
Having said that, VZW still needs to improve its phone selection and start listening to what its customers want.
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phonepimp3376

Jul 3, 2004, 12:47 PM
FACT: CDMA does NOT have better sound quality. This has been debated before, but CDMA LOST.

Fact: CDMA strips off signal strength from callers to allow more calls without frequency crowding, which results in signal degradation. Hence VZW's problems with deterioration in the NE area.

and FACT: The biggest two complaints in the NE against VZW are the echo (very prevalent here, and not getting any better, even after 4 years) and dropped call ratio.
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motohead

Jul 3, 2004, 2:54 PM
Fact: Debates don't prove the validity of one claim over another. CDMA does provide superior voice quality. Check the IEEE website for several long-term studies of both technologies.
Fact: The stripping off of signal strength is minimal at best and would be more likely to affect calls in outlying areas.
Fact: I live in the NE US and I've gone from NYC to Boston to Phila and DC and I rarely get echo or dropped calls.
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85percent

Jul 3, 2004, 3:25 PM
phonepimp3376 said:
You guys at VZW act like Cingular and other carriers can't even complete a call! GSM has been found to be the TRUEST SOUND IN WIRELESS, and of carriers in the US using GSM, Cingular had the best sound. Where do you folks get this "static" stuff? There can BE no static on a digital signal! But while we're talking about sound issues, what about the famous VZW echo? That fact is this... CDMA phones are not developed as quickly as GSM phones, because vendors build for the world market, and CDMA is small potatoes compared to GSM when considering the grand scheme of things. While you may feel CDMA is going to blow the doors off GSM, the figures show otherwise. Even with the problems Cingular had during the
...
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phonepimp3376

Jul 3, 2004, 3:49 PM
First off what the HELL is your hangup with GSM (TDMA IS GONE IDIOT, except for GAIT and prepaid). Sound of all, two extra calls per channel does not equal superiority. I'd say that with all the people bitching in here about your poor data offerings, slow phone release, echo, crappy response to customer demands, and arrogant reps that its a damn good thing you do have SLIGHTLY more coverage area than any other carrier. Because you are gonna start to bleed customers like crazy if you don't LISTEN to them. If CDMA is so superior, I ask again, why isn't the network technology of choice worldwide? Europe is the only place its mandated, but it kicks you guys all over the planet.

GSM has been named voice quality winner by more trades than I car...
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85percent

Jul 3, 2004, 4:27 PM
phonepimp3376 said:
First off what the HELL is your hangup with GSM (TDMA IS GONE IDIOT, except for GAIT and prepaid). Sound of all, two extra calls per channel does not equal superiority. I'd say that with all the people bitching in here about your poor data offerings, slow phone release, echo, crappy response to customer demands, and arrogant reps that its a damn good thing you do have SLIGHTLY more coverage area than any other carrier. Because you are gonna start to bleed customers like crazy if you don't LISTEN to them. If CDMA is so superior, I ask again, why isn't the network technology of choice worldwide? Europe is the only place its mandated, but it kicks you guys all over the planet.

GSM has been named voice
...
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phonepimp3376

Jul 3, 2004, 4:28 PM
You can't read, can you?
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thatguy_overthere

Jul 5, 2004, 8:36 PM
I've got to back you on this phone pimp. It seems that the people in this forum that support VZ love to read the statistics. That's great, except that they are only reading the stats that they like and that make them sound right.

CDMA is great, GSM is great. They both have good and bad points, but to start talking about consumer reports to back up your claims is stupid.

The only claims that matter are the ones from actual customers, not from paid third party companies who's business is to ask the questions that they are paid to ask and them give someone a nice neat report of those responses. Anyone who know a little bit about statistics can make "the numbers" say anything they want.

Remember: numbers don't lie, but liars use...
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muchdrama

Jul 6, 2004, 12:42 AM
thatguy_overthere said:


The only claims that matter are the ones from actual customers, not from paid third party companies who's business is to ask the questions that they are paid to ask and them give someone a nice neat report of those responses. Anyone who know a little bit about statistics can make "the numbers" say anything they want.

So, half a million respondents in twelve metro areas are liars? Wow. That's an awful big conspiracy. Good work, detective.
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85percent

Jul 6, 2004, 2:14 AM
muchdrama said:
thatguy_overthere said:


The only claims that matter are the ones from actual customers, not from paid third party companies who's business is to ask the questions that they are paid to ask and them give someone a nice neat report of those responses. Anyone who know a little bit about statistics can make "the numbers" say anything they want.

So, half a million respondents in twelve metro areas are liars? Wow. That's an awful big conspiracy. Good work, detective.



Laughing
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btbott

Jul 6, 2004, 9:12 AM
85percent said:
muchdrama said:
thatguy_overthere said:


The only claims that matter are the ones from actual customers, not from paid third party companies who's business is to ask the questions that they are paid to ask and them give someone a nice neat report of those responses. Anyone who know a little bit about statistics can make "the numbers" say anything they want.

So, half a million respondents in twelve metro areas are liars? Wow. That's an awful big conspiracy. Good work, detective.



Laughing


Surprised Muchdrama is right though, 12 cities and only a half a million people doesn't mean anything. I used to do empirical analysis f...
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muchdrama

Jul 6, 2004, 12:39 PM
btbott said:
85percent said:
muchdrama said:
thatguy_overthere said:


The only claims that matter are the ones from actual customers, not from paid third party companies who's business is to ask the questions that they are paid to ask and them give someone a nice neat report of those responses. Anyone who know a little bit about statistics can make "the numbers" say anything they want.

So, half a million respondents in twelve metro areas are liars? Wow. That's an awful big conspiracy. Good work, detective.



Laughing


I used to do empirical analysis for a living and it always makes me laugh to see any company com
...
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phonepimp3376

Jul 6, 2004, 12:42 PM
pretty pattern there, muchdrama... you talents still amaze me!
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towermonkey

Jul 6, 2004, 12:44 PM
Is it just me or are all these threads starting to sound alike?!? Mad

I'm all for spirited, innovative arguments, but this is getting pretty redundant.
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muchdrama

Jul 6, 2004, 12:49 PM
phonepimp3376 said:
pretty pattern there, muchdrama... you talents still amaze me!
Well, it's about time you messed with me again. I'll show you a pattern Mr. Smartass. Read the February issue of Consumer Reports. How's that for a pattern? By the way...I'm wearing plaid boxer/briefs. There's another pattern.
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phonepimp3376

Jul 6, 2004, 1:22 PM
I really did NOT need that visual, TYVM!
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muchdrama

Jul 6, 2004, 1:36 PM
muchdrama said:
phonepimp3376 said:
pretty pattern there, muchdrama... you talents still amaze me!
Well, it's about time you messed with me again. I'll show you a pattern Mr. Smartass. Read the February issue of Consumer Reports. How's that for a pattern? By the way...I'm wearing plaid boxer/briefs. There's another pattern.
That was for Testgirl...I'm quite smitten with her. She's sassy.
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phonepimp3376

Jul 6, 2004, 1:38 PM
she is that
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muchdrama

Jul 6, 2004, 1:49 PM
phonepimp3376 said:
she is that
Don't go getting any ideas. JDigital already snagged Starr, so I gotta be at my best. Dibs!!!
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btbott

Jul 6, 2004, 4:15 PM
I did not indicate Verizon was the one releasing the report. Consumer Reports is a company pushing magazines, albeit a good reference tool for consumers, their survey of half a million people is truly, if at all, relevant to the half a million respondents.
Two out of three choose brand X....who cares when only 6 people were surveyed.
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thatguy_overthere

Jul 6, 2004, 12:49 PM
Well said. I've only been in wireless for a few months and come here for education too. I try to learn about all of the companies because I sell all of the big boys, except cingular. However, we'll be selling cingular here as soon as the buy-out is complete. Then I'll be selling number 1, 2, 3, and four.

Your right, the constant pissing matches that go on here are ridiculous. I only post here if I think that I have anything to say that is relevant, have a question, or see that someone is taking a lot of abuse.

Phonepimp was getting hammered in here so I decided to wade in with my 2 cents. I hope that the rest of the people here will take your advice and use this place for what it was meant for, talking about wireless services...
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muchdrama

Jul 6, 2004, 12:54 PM
thatguy_overthere said:
Getting pissed of and having a "biggest johnson" contest is the wrong way to go about that.

I vote Pimp for biggest johnson!
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JDigital

Jul 6, 2004, 4:18 PM
It's funny you mention genitals, because I always thought that the people on here who shout the loudest about Verizon being the best are probably the ones with the SMALLEST penises... Now let's see who flames me the worst for that comment, and then we'll know who the winner for smallest penis is.
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omar3208

Jul 6, 2004, 8:02 PM
that is the dumbest thing i've ever heard...who are you a cheerleader for?
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JDigital

Jul 6, 2004, 8:46 PM
I'm not a cheerleader for anyone. I sell three of them. Verizon is the best overall carrier in the U.S. I just hate the arrogance... (by the way, ladies and gents, we have here our first contestant.)
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muchdrama

Jul 7, 2004, 12:46 PM
JDigital said:
I'm not a cheerleader for anyone. I sell three of them. Verizon is the best overall carrier in the U.S. I just hate the arrogance... (by the way, ladies and gents, we have here our first contestant.)
I don't think he even realizes he was suckered into being our first idiot of the week. Oh well, think he knows now?
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JDigital

Jul 7, 2004, 4:30 PM
I was kind of hoping he'd write an even more pissed off message back and seal the deal for himself. Twisted Evil
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phonepimp3376

Jul 3, 2004, 3:52 PM
lemme see...grand scheme of things... GSM customers worldwide (where vendors sell phones) 1.1 billion CDMA customers worldwide 199.1 million... hmmm where do I put my R7D budget?
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Anxiovert

Jul 3, 2004, 4:01 PM
oh shut up! GSM might be good in Europe NOT here, we Americans chose CDMA over crappy, half-ass GSM for a reason. The reason why Europe it's mostly GSM is because they as Euros wanted to take a diferent aproach at 2G, now they regret not going for CDMA. WCDMA anyone???? please! Im so sick of all you GSM people coming here to our CDMA forum, and try to brag about your stupid network, Truest Sound? I doubt that, I would rename that as The Truest Echo! You're not going to convert anyone here to GSM by just bragging about it, we know better, we choose CDMA... hello???
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phonepimp3376

Jul 3, 2004, 4:17 PM
LMAO! Anxiovert, I used to respect you. But now its obvious you have NO understanding of WCDMA... why do you people insist it is CDMA? The AIR INTERFACE is CDMA, true enough. But hat is where the similarities END. And Europe is not the ONLY GSM market... well unless over 200 countries suddenly became Europe. Grow a clue. Your customers want FEATURES, SERVICES, SELECTION ans FUNCTIONALITY, can you hear them now? Stop hiding behind "most reliable based on our internal testing and network advantages". Show me ONE tech paper that shows the "MOST RELIABLE" claim to be true. Love how you people slam TDMA, yet hang your hat on AMPS. If CDMA is so superior, why aren't the majority of countries OUTSIDE Europe making the change? Why is VZW FORCED to i...
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85percent

Jul 3, 2004, 4:34 PM
phonepimp3376 said:
LMAO! Anxiovert, I used to respect you. But now its obvious you have NO understanding of WCDMA... why do you people insist it is CDMA? The AIR INTERFACE is CDMA, true enough. But hat is where the similarities END. And Europe is not the ONLY GSM market... well unless over 200 countries suddenly became Europe. Grow a clue. Your customers want FEATURES, SERVICES, SELECTION ans FUNCTIONALITY, can you hear them now? Stop hiding behind "most reliable based on our internal testing and network advantages". Show me ONE tech paper that shows the "MOST RELIABLE" claim to be true. Love how you people slam TDMA, yet hang your hat on AMPS. If CDMA is so superior, why aren't the majority of countries OUTSIDE Europe m
...
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phonepimp3376

Jul 3, 2004, 4:55 PM
Typical, can't respond to the truth in the figures... CDMA is losing market share in the US too.
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85percent

Jul 3, 2004, 5:15 PM
phonepimp3376 said:
Typical, can't respond to the truth in the figures... CDMA is losing market share in the US too.


And cows have wings and are known for terrorizing 747's.
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phonepimp3376

Jul 3, 2004, 5:22 PM
Do the math, rocket scientist...

National players:
CDMA
VZW- 40 million
SPCS - what now, about 14 million?
Total - 54 million


GSM
ATTWS - 22 million
CW- 25 million
T-Mo - about 14 million
Total -61 million


Hmmmm...
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verizonrep

Jul 3, 2004, 5:28 PM
yawn....

wait till that transaction accurs..ATT&T to Cingular.. some of that base will be cancelled

I'm sure that Cingular got their money worth from that deal..We'll prob take some of those customers and we didn't have to pay that money that Cingular did to acquire those ALREADY pissed off customers..

Oh wait, I've got a customer from ATT&T now..

Welcome to Verizon Wireless..How can I help you today.... Laughing Laughing

Sorry, too busy to answer anymore stupid ass posts from other "employees" in this forum that "works" for what little competitors we really have..
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phonepimp3376

Jul 3, 2004, 5:34 PM
wow, for somebody that has so many customers from ATTWS, you would think you could SPELL AT&T...hope you don't add that extra T on ports, or your customers will be FURIOUS!!!
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verizonrep

Jul 3, 2004, 5:41 PM
Rolling Eyes

I've worked in this industry for almost seven years now. Oh, that's ok, if you have to pick out my spelling, go ahead..

my pay checks continue to increase, I'm more than sure I make just as much as you do. If you do infact work for THEM, you'll be right in line beg'n for a job from Verizon along with your previous coworkers.

With that being said..I'm finished with this thread, and also, myself and others included have leaned how little you really know..I'm finished with any uneducated threads you post in the future as well. Go back to that boring forum you came from..
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85percent

Jul 3, 2004, 6:02 PM
verizonrep said:
Rolling Eyes

I've worked in this industry for almost seven years now. Oh, that's ok, if you have to pick out my spelling, go ahead..

my pay checks continue to increase, I'm more than sure I make just as much as you do. If you do infact work for THEM, you'll be right in line beg'n for a job from Verizon along with your previous coworkers.

With that being said..I'm finished with this thread, and also, myself and others included have leaned how little you really know..I'm finished with any uneducated threads you post in the future as well. Go back to that boring forum you came from..


If you went from Cingular Sales to VZW Sales like I did, you'd be making twice as much.


-Verizon ...
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Anxiovert

Jul 3, 2004, 6:01 PM
phonepimp3376 said:
Do the math, rocket scientist...

National players:
CDMA
VZW- 40 million
SPCS - what now, about 14 million?
Total - 54 million


GSM
ATTWS - 22 million
CW- 25 million
T-Mo - about 14 million
Total -61 million


Hmmmm...


CDMA 54 million happy, to somewhat satisfied customers

GSM 61 million somewhat dissatisfied to unhappy customers waiting for their contract to be up to go to some other company, (if smart enough, this cust will know there's only one way-----> VZW) Anxio*
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phonepimp3376

Jul 3, 2004, 6:07 PM
that will be seen, anxio... we're not going anywhere but up
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Anxiovert

Jul 3, 2004, 6:34 PM
phonepimp3376 said:
that will be seen, anxio... we're not going anywhere but up


Up? up your own ass where you head is... I guess!
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Anxiovert

Jul 3, 2004, 6:37 PM
Maybe you should go back to your Cingular forum where you came from, I mean really! what brings you here? Do you like to come here and just bother us? or are you actually getting paid by Cingular to do what you're doing?
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phonepimp3376

Jul 3, 2004, 7:08 PM
Whats the matter anxio... make you think too much? Hurting your poor little brainwashed head?
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85percent

Jul 3, 2004, 7:28 PM
Anxiovert said:
Maybe you should go back to your Cingular forum where you came from, I mean really! what brings you here? Do you like to come here and just bother us? or are you actually getting paid by Cingular to do what you're doing?


Well, I wouldnt question the motive of him being here, because were here too and it is kind of fun to continuously shoot down his banter. And VZW isn't paying us for being here.. hmmm maybe they should Very Happy

-Verizon Wireless Sales

.
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verizonrep

Jul 3, 2004, 4:39 PM
Laughing Laughing Laughing

I wonder how many people in this forum WORKS in the wireless industry.

VZW may not have the "coolest" phones available, but one thing that matters in the end. RELIABILITY. yes, VZW is slow with releasing new handsets, BUT I know for a fact that in our market, we lead in lowest churn for all carriers. (for those who don't know what this is.. retention of base customers) So with that said, we may not keep EVERY customer happy, BUT we go the lengths to keep our customers and continue to offer flexibility. GSM carriers have to go to greats lengths for extensive buildouts to maintain the same coverage that we offer today. Most of our new buildouts however will be on the PCS CDMA 1900 side. but isn't that WHY we of...
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phonepimp3376

Jul 3, 2004, 4:56 PM
Good to hear... so we're about even, but mine come almost exclusively from VZW...go figure.
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Anxiovert

Jul 3, 2004, 5:13 PM
phonepimp3376 said:
Good to hear... so we're about even, but mine come almost exclusively from VZW...go figure.


Ok! that's the biggest lie I've heard today!
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phonepimp3376

Jul 3, 2004, 5:25 PM
Now I'm a liar... you guys will go to any lengths to win an argument, won't you?
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thatguy_overthere

Jul 5, 2004, 10:03 PM
What if I told you that I literally do one CDMA to GSM port for every GSM to CDMA port. Would you call me a liar too?

By the way, I handle 3 CDMA companies and 2 GSM companies where I work.
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muchdrama

Jul 6, 2004, 12:48 AM
thatguy_overthere said:
What if I told you that I literally do one CDMA to GSM port for every GSM to CDMA port.
I'd say that GSM has better coverage in your area.
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schnozejt

Jul 6, 2004, 1:52 AM
You "do one CDMA to GSM port for every GSM to CDMA port."?

So, you do equal amount of ports for both technologies? Good for you, the trophy is in the mail.

Please, stop debating this silly silly topic. Some people like Mercedes, some like BMW. There both good, some think one is superior to the other. Let's talk about features, a baseball team, cars, ???religion???(maybe not).
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thatguy_overthere

Jul 6, 2004, 1:01 PM
Actually no, CDMA has the best coverage. I live in Paradise Valley, Arizona. That is in the greater Phoenix metropolitan area for those of you who have no idea what I'm talking about. We are in a giant valley that is surrounded on 3 sides by mountains, and most of the northern part of the state is mountains (the Rockies).

They play havoc on cell signals here. You can take someone with AT&T, VZ, Sprint, T-Mobile, Cricket, Alltel, and Quest wireless phones, have them stand 10 feet apart and get totally different call quality.

Then take those same people, put them 1/4 mile down the road and the signal strength will be totally different again.

Most of the state is Analog coverage, therefore the phones that will give you the bes...
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muchdrama

Jul 6, 2004, 1:33 PM
thatguy_overthere said:
Actually no, CDMA has the best coverage. I live in Paradise Valley, Arizona. That is in the greater Phoenix metropolitan area for those of you who have no idea what I'm talking about. We are in a giant valley that is surrounded on 3 sides by mountains, and most of the northern part of the state is mountains (the Rockies).

They play havoc on cell signals here. You can take someone with AT&T, VZ, Sprint, T-Mobile, Cricket, Alltel, and Quest wireless phones, have them stand 10 feet apart and get totally different call quality.

Then take those same people, put them 1/4 mile down the road and the signal strength will be totally different again.

Most of the state is Analog coverage, the
...
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phonepimp3376

Jul 6, 2004, 1:37 PM
I never said it was a tool of the devil, just that VZW relies too heavily on it, and that it doesn't handle digital features. It is the very inclusion of AMPS that keeps VZW from having everythin work everywhere on their network, and the reason for those pesky 3 coverage maps instead of one easy to understand map for your customers.

You forget, I started out selling AMPS... wasn't much else...lol
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muchdrama

Jul 6, 2004, 1:48 PM
phonepimp3376 said:
I never said it was a tool of the devil, just that VZW relies too heavily on it, and that it doesn't handle digital features. It is the very inclusion of AMPS that keeps VZW from having everythin work everywhere on their network, and the reason for those pesky 3 coverage maps instead of one easy to understand map for your customers.

You forget, I started out selling AMPS... wasn't much else...lol
Hey, Cingular's maps weren't a walk in the park either. So tell me...is Verizon going to convert all that AMPS coverage? Or just phase it out and leave those areas uncovered?
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chris_lt1

Jul 3, 2004, 5:24 PM
phonepimp3376 said:
Love how you people slam TDMA, yet hang your hat on AMPS.

can someone please put another record on, this one seems to be scratched because it plays the same tune over and over again

If CDMA is so superior, why aren't the majority of countries OUTSIDE Europe making the change?

...because they have laws in place that say you have to use GSM

Why is VZW FORCED to implement GSM for their world travelers? WHy the push to create a cross-platform phone? Because your growth is limited to what... 9 countries WITHOUT GSM?

so tell me phonepimp, do all cingular phones work overseas? let me answer that for you....NO!!! so why try and attack ...
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phonepimp3376

Jul 3, 2004, 5:32 PM
Actually, Europe is the only MANDATED GSM... the others have no such laws, get it straight.

The majority of Cingular's phones have at least one overseas GSM band, so yes. We also carry quad bands, with both US and both overseas GSM in one phone. Check out the phones listed under our phone selection here on phonescoop, and you will see that almost ALL of our phones support overseas calling.

Answer me this... when is your SUPERIOR network going to have no areas on net where features and services fail? Our "crappy, half-@ssed" network can claim that now... everything works everywhere, nationwide on net. Back away from the pipe, stop smoking the hype, and get some real info about what's out there.
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vistagrande

Jul 5, 2004, 3:14 PM
I started this thread.
I am a happy VZW cutomer for 4 years now.
My needs in a phone has changed and Verizon's feature set in phones have not.

Verizon does have the best service and coverage.(my wife had tmoblie before our marriage and it was horrible. friends have sprint and its terrible outside of major cities)

But if Verizon doesn't get on the ball with better phone offerings in the power user category then I'm taking my phone number and my chances with ATT/Cingular.

I believe that its insulting that i can't find an excuse to buy a new gadget in a Verizon store because they haven't really changed thier feature set in the 3 years since I bought my Timeport 270C (which probably has the biggest customer satisfaction rating of a...
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muchdrama

Jul 5, 2004, 3:29 PM
vistagrande said:
My needs in a phone has changed and Verizon's feature set in phones have not.

Verizon does have the best service and coverage.

(But if Verizon doesn't get on the ball with better phone offerings in the power user category then I'm taking my phone number and my chances with ATT/Cingular.

I believe that its insulting that i can't find an excuse to buy a new gadget in a Verizon store because they haven't really changed thier feature set in the 3 years since I bought my Timeport 270C (which probably has the biggest customer satisfaction rating of any phone they have ever offered. I honestly believe they only reason it was discontinued was because the speakerphone was so good there was not need for
...
(continues)
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testgirl

Jul 5, 2004, 3:44 PM
blockquote>So? Go with another carrier. Take your chances. We're of the mindset that service and quality of coverage are worth more than the latest, greatest piece of crap v600 imitator. You don't think we know that Verizon's dropping the ball in regards to releasing phones that compete with other carrier's offerings? We're all perfectly aware of this problem. We're also perfectly aware that ATTWS and Cingular do NOT offer the same quality of coverage or reliable networks. So...go ahead and switch to another network for their super cool "metro" offerings. Suffer through their EDGE/WCDMA/UMTS upgrades. Then report back to us here and tell us how big of a mistake you made. We'll listen to your thoughts. Then we'll probably laugh at you.(continues)
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85percent

Jul 5, 2004, 5:19 PM
testgirl said:
blockquote>So? Go with another carrier. Take your chances. We're of the mindset that service and quality of coverage are worth more than the latest, greatest piece of crap v600 imitator. You don't think we know that Verizon's dropping the ball in regards to releasing phones that compete with other carrier's offerings? We're all perfectly aware of this problem. We're also perfectly aware that ATTWS and Cingular do NOT offer the same quality of coverage or reliable networks. So...go ahead and switch to another network for their super cool "metro" offerings. Suffer through their EDGE/WCDMA/UMTS upgrades. Then report back to us here and tell us how big of a mistake you made. We'll listen to your thoughts. Then
...
(continues)
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vistagrande

Jul 5, 2004, 5:51 PM
Instead of acting like such morons you could take the valid criticisms that people have here back to your district managers or the buyers for your region.
I worked retail through college selling phones. i know the product reps listen to the salesmen and I know the company buyers listen also.

If you guys really had any brains you would know that any slight change that can be made to make a few vocal people happy would only effect your commisions.
You can't tell me that you are not sick of answering the quesions from customers about when the 710 is coming out or some other highquality phone. I know it might not be that often but if you had a phone to offer that fit that customers needs you could have made another sale to a high end us...
(continues)
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schnozejt

Jul 5, 2004, 6:46 PM
I think you should stick w/ VZW if you've been a customer for 4 years and have referred friends and family. It seems kinda silly to drop a carrier because their phone selection is currently weak and w/out knowing what the selection might be in less than year from today.

Feature importance is relative and do you think that maybe there has been some research done for what the demand is and possibly a cost benefit analysis? It's possible. If I were a company who strides on listening to their customers I might look into the importance of a feature, implementation costs, and demand.
...
muchdrama

Jul 5, 2004, 7:22 PM
schnozejt said:
Feature importance is relative and do you think that maybe there has been some research done for what the demand is and possibly a cost benefit analysis? It's possible. If I were a company who strides on listening to their customers I might look into the importance of a feature, implementation costs, and demand.
This part of you post perfectly demonstrates what I spoke of in my last post. Maybe folks don't give a crap about bluetooth and super high end phones? Although I could deal with a Nokia without an external antenna. I vote for Lou going to Verizon headquarters and telling them that we're not going to take any more damn external antennas on our Nokias!
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schnozejt

Jul 5, 2004, 9:49 PM
I think it would be awesome if a phone can store about 2 gigs of music and have bluetooth--> so they can work w/ each other.

Also, a phone that does my laundry would be neat
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muchdrama

Jul 6, 2004, 12:45 AM
schnozejt said:
I think it would be awesome if a phone can store about 2 gigs of music and have bluetooth--> so they can work w/ each other.

Also, a phone that does my laundry would be neat
And I would like a cell phone that limits a person's ability to post. Not you of course...but there definitely are others.
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SPCSVZWJeff

Jul 6, 2004, 10:22 AM
Urban customer are we? A rural customer would never say that.
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muchdrama

Jul 5, 2004, 7:19 PM
vistagrande said:
Instead of acting like such morons you could take the valid criticisms that people have here back to your district managers or the buyers for your region.
I worked retail through college selling phones. i know the product reps listen to the salesmen and I know the company buyers listen also.

If you guys really had any brains you would know that any slight change that can be made to make a few vocal people happy would only effect your commisions.
You can't tell me that you are not sick of answering the quesions from customers about when the 710 is coming out or some other highquality phone. I know it might not be that often but if you had a phone to offer that fit that customers needs you could h
...
(continues)
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85percent

Jul 5, 2004, 7:20 PM
vistagrande said:
Instead of acting like such morons you could take the valid criticisms that people have here back to your district managers or the buyers for your region.
I worked retail through college selling phones. i know the product reps listen to the salesmen and I know the company buyers listen also.

If you guys really had any brains you would know that any slight change that can be made to make a few vocal people happy would only effect your commisions.
You can't tell me that you are not sick of answering the quesions from customers about when the 710 is coming out or some other highquality phone. I know it might not be that often but if you had a phone to offer that fit that customers needs you could h
...
(continues)
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muchdrama

Jul 5, 2004, 7:23 PM
85percent said:
vistagrande said:
Instead of acting like such morons you could take the valid criticisms that people have here back to your district managers or the buyers for your region.
I worked retail through college selling phones. i know the product reps listen to the salesmen and I know the company buyers listen also.

If you guys really had any brains you would know that any slight change that can be made to make a few vocal people happy would only effect your commisions.
You can't tell me that you are not sick of answering the quesions from customers about when the 710 is coming out or some other highquality phone. I know it might not be that often but if you had a phone to offer that
...
(continues)
...
85percent

Jul 5, 2004, 7:48 PM
muchdrama said:
85percent said:
vistagrande said:
Instead of acting like such morons you could take the valid criticisms that people have here back to your district managers or the buyers for your region.
I worked retail through college selling phones. i know the product reps listen to the salesmen and I know the company buyers listen also.

If you guys really had any brains you would know that any slight change that can be made to make a few vocal people happy would only effect your commisions.
You can't tell me that you are not sick of answering the quesions from customers about when the 710 is coming out or some other highquality phone. I know it might not be that often b
...
(continues)
...
muchdrama

Jul 5, 2004, 7:14 PM
85percent said:
testgirl said:
blockquote>So? Go with another carrier. Take your chances. We're of the mindset that service and quality of coverage are worth more than the latest, greatest piece of crap v600 imitator. You don't think we know that Verizon's dropping the ball in regards to releasing phones that compete with other carrier's offerings? We're all perfectly aware of this problem. We're also perfectly aware that ATTWS and Cingular do NOT offer the same quality of coverage or reliable networks. So...go ahead and switch to another network for their super cool "metro" offerings. Suffer through their EDGE/WCDMA/UMTS upgrades. Then report back to us here and tell us how big of a mistake you made.
...
(continues)
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muchdrama

Jul 5, 2004, 7:06 PM
testgirl said:
blockquote>So? Go with another carrier. Take your chances. We're of the mindset that service and quality of coverage are worth more than the latest, greatest piece of crap v600 imitator. You don't think we know that Verizon's dropping the ball in regards to releasing phones that compete with other carrier's offerings? We're all perfectly aware of this problem. We're also perfectly aware that ATTWS and Cingular do NOT offer the same quality of coverage or reliable networks. So...go ahead and switch to another network for their super cool "metro" offerings. Suffer through their EDGE/WCDMA/UMTS upgrades. Then report back to us here and tell us how big of a mistake you made. We'll listen to your thoughts. Then
...
(continues)
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mjh

Jul 8, 2004, 9:45 PM
muchdrama said:
vistagrande said:
My needs in a phone has changed and Verizon's feature set in phones have not.

Verizon does have the best service and coverage.

(But if Verizon doesn't get on the ball with better phone offerings in the power user category then I'm taking my phone number and my chances with ATT/Cingular.

I believe that its insulting that i can't find an excuse to buy a new gadget in a Verizon store because they haven't really changed thier feature set in the 3 years since I bought my Timeport 270C (which probably has the biggest customer satisfaction rating of any phone they have ever offered. I honestly believe they only reason it was discontinued was because the speakerphone
...
(continues)
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vzwdaddy

Jul 9, 2004, 12:01 PM
ok mjh brainchild what company is not out to make money
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TheVZWMan

Jul 9, 2004, 12:03 PM
non-profit organizations...hehehe
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schnozejt

Jul 10, 2004, 1:41 AM
non profit orgs still have to make money, just not profit
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TheVZWMan

Jul 10, 2004, 10:12 AM
oh come on dude....it was a joke...simmer down
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Dpruwm

Jul 5, 2004, 4:43 PM
Cool
I understand your pain lou........BUT there is a bright side of mountain here buddy!! YOU have until March 2005 to research intensly the cingular high-end market. See if it's really worth risking what you have to get something that sounds good, but is yet unproven by my many standards. So, as a person I would say that all of this energy you've spent complaining could go into research of Cingular and find out how much better/worse they are than Verizon, and just remember that no company is perfect. As a rep, I would say that you have a hard decision in front of you and the best of luck to you in it! Happy hunting!
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muchdrama

Jul 5, 2004, 7:10 PM
Dpruwm said:
Cool
I understand your pain lou........BUT there is a bright side of mountain here buddy!! YOU have until March 2005 to research intensly the cingular high-end market. See if it's really worth risking what you have to get something that sounds good, but is yet unproven by my many standards. So, as a person I would say that all of this energy you've spent complaining could go into research of Cingular and find out how much better/worse they are than Verizon, and just remember that no company is perfect. As a rep, I would say that you have a hard decision in front of you and the best of luck to you in it! Happy hunting!
This is probably what I should have said to Vista...but as Testgirl said, I'm a ...
(continues)
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85percent

Jul 5, 2004, 4:52 PM
vistagrande said:


Verizon you have until March 2005 when my contract runs out to offer some good phones.
the 710 better be worth the hype.


Welp, lets get to it boys! We only have about 8 months left! Laughing

-Verizon Wireless Sales

.
...

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