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email to tx msg not working

clemsondave

Jan 8, 2006, 5:18 PM
Is anyone else having this problem? I did a brief search and could not find anything.

Suddenly, I cannot send an email to a friend's or even my Verizon phone. I am doing the same thing I have always done. phone number@vtext.com They always come back failed. Remote host said: 550 SMTP connection refused

I am sending short message with plain text from two different ISPs.

If I go to Verizon's website, I can send a txt msg.

anyone?
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DKVZW

Jan 9, 2006, 12:09 AM
550 SMTP Error means the remote SMTP server REJECTED your connection based on your source IP address or some other criteria and disallowed you to RELAY the Message.

550 = is Relaying Denied!

This is given on
#1 Source IP
#2 Destination: E-mail Address (if the server is the destination then there is no relaying needed if not the server chose not to forward your message further.
#3 From: Source Email Address can be un-agreeable, like a spoofed domain that the server did not like.


I would check your proxy settings and see what SMTP server you're attempting to send traffic through.

When sending trafffic via WEB (the WEB Servers IP is the one logged for RELAY access - not yours).
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someone

Jan 9, 2006, 2:16 AM
Are you able to send a regular text message?
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brentgodwin

Jan 9, 2006, 1:54 PM
try this..

email it to the phone number @vzwpix.com.

That seems to work for me...

Good Luck!!
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SForsyth01

Jan 9, 2006, 3:02 PM
Mine works fine both ways (vtext.com and vzwpix.com).
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vzwinagent

Jan 10, 2006, 9:56 PM
I've also been having trouble for the past few months. My Voicemail at work send an email when I get a message. I have Gmail set to forward those messages to my cell phone. I haven't gotten on in quite a while. It used to work fine but slowly started messing up. Now it's to the point it doesn't work at all.
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Vatothe0

Jan 14, 2006, 12:41 AM
I had this happen too. Gmail decided that too many messages got bounced and just turned off the forwarding. Go back into the area where you forward it and turn it back on.

I'm guessing the VZW server thinks my gmail account is spamming my phone and it blocking it. No way to fix that though
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clemsondave

Jan 12, 2006, 5:26 PM
I have narrowed it down to Yahoo email. I can send from my work account, Hotmail and gmail. However, I cannot get it to go through Yahoo anymore. I used to use this all the time. I wonder if Yahoo changed something.

I tried 3 yahoo email accounts to 2 Verizon phones. None went through.
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DKVZW

Jan 14, 2006, 5:10 AM
Try to do a litmus test...

Look up the IP for the VZW mail server...
(in windows you can type the following to get this accomplished)

(from the command line)
C:>nslookup [enter]

> set q=MX [enter]
> yourverizondomainname.com [enter]
(I used vtext.com)
> vtext.com [enter]

You should get a reply back the lines you're interested in are:

Non-authoritative answer:
vtext.com MX preference = 50, mail exchanger = smtpsp.vtext.com
vtext.com MX preference = 50, mail exchanger = smtpsp1.vtext.com


>exit
to get out of the nslookup command.

Now use telnet to connect directly to the server. If you cannot connect try from somwhere else some ISP block this function.

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(continues)
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clemsondave

Jan 14, 2006, 10:45 AM
thanks for the help, but I think I am missing your point.

From my same ISP at home, I CAN send an email to a Verizon phone from Hotmail and gMail, but NOT through Yahoo.

I get the exact same results when I am in my office with a different ISP.

The problem has to be with Yahoo.

Correct me if I'm wrong, but your instructions will test to see if it is my internet ISP.
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DKVZW

Jan 14, 2006, 11:24 AM
Not quite, actually the message I sent to myself, did not get delivered either.

My gestimation is that VTEXT.COM has a problem with the email coming from @yahoo.com.

When sending stuff from yahoo.com it's yahoo server IP addresses not your home address that goes into their SPAM blocking system.

They compare yahoo.com to a list of known yahoo addresses (or their reverse DNS or other criteria)
and then not deliver the message.

The "problem" may be anywhere. SPAM blocks like this usually use a scoring system. Based on "various" criteria, I think you're scoring a false positive from @yahoo.com to vtext.

But I gather if vtext stopped accepting all of yahoos mail then there would be at least 100,000 calls into CSR.

Nono. The ...
(continues)
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five0.4tluv

Feb 2, 2007, 10:07 AM
i had this problem back in 2/06 and it magically started working again. the problem has resurfaced sometime 1/31. I just did a test to nickname@vzwpix.com and got 2 550 bounces, both from vtext.com, 2 different SMTP servers. then I got a third message.
Message could not be delivered to mobile.
Error: No valid recipients for this MM

VZ tech support was no help last night, and nothing has changed on my sending domain.
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CliveB

Jun 2, 2008, 10:59 PM
I found a solution for myself. It will probably work for anyone.

Create a contact on your phone with your email address on it. If the message comes from an email address in your contact list, vzw will not view it as spam and will let it go through.
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brentlaw

Feb 17, 2007, 9:04 AM
I use a company exchange server and use Outlook. I also noticed the lack of vtext ability around the beginning of February 2007. However, a co-worker can use vtext. We both use Outlook as email client. I tested on my roadrunner account and cannot send either. Here is the error I get returned when using @vtext.com
... while talking to smtpsp.vtext.com.:
550 SMTP connection refused
451 4.4.1 reply: read error from smtpsp.vtext.com
554 5.0.0 Service unavailable

I thought it was a security setting but cannot find any settings that allow me to successfully SMS.

If anyone figures this out, please post here. I really miss this feature.
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vzw-csr21

Feb 17, 2007, 10:04 AM
It has to do with the spam filter in the v-text server. I work in Data Support. A question for you. Do you send a lot of messages from your email account?

If this is the case you have been blocked by v-text. The only way around this is to call VZW to can get a hold of a third party aggregator that you would pay them to run a seperate server to send message over v-text. They would add this address to v-text so as you can send as many messages as you want.

Verizon is trying to stop spammers. So when they notice a large amount of messages coming from a Non-Verizon address they block it.

Sorry for the long post. Hope this helps
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wfine81

Feb 17, 2007, 11:51 AM
Huh, makes sense, good post.
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TechToyJunkie

Dec 12, 2007, 1:46 PM
A lot of good info here to get started, but the topic is a year old so I wanted to see if there are any updates.

First, a little background: I use gmail, and mobile web 2.0 (just to check email when I am not near a computer) I don't have any urge to use the mobile email app, or any other GIN app.

txt to email and email to txt have worked for more than a year for me. I constantly send myself reminders that get filtered into gmail, and send email to my phone so that I have quick notes, directions etc with me during the day. Both #@vzwpix.com and #@vtext.com work just fine.

I'm trying to set up filters in Gmail so that when I receive an email from only my personally specified friends it will forward to my phone. I've set the filte...
(continues)
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silentriot

Dec 12, 2007, 11:49 PM
I don't know if anyone's touched on this so I figured I would.

Recently there was a massive spam attack on verizon wireless cell phones by companies auto dialing numbers at vtext dot com. Verizon Wireless subsequent to these attacks began blocking everyone registered to vtext from receiving text messages this way. However, if you know their "nickname" like joesmith1234 and send it to joesmith at vtext dot com it will work. Does this help?
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