Phone Scoop

printed July 30, 2015
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=2&fh=3144930

Home  ›  Carriers  ›

Verizon Wireless

Info & Phones News Reviews › Forum  

all discussions

Verizon service in Puerto Rico

Matt_a

Jun 26, 2012, 10:06 AM
We will be on vacation in Puerto Rico very soon, and I was curious about VZW service while on the island. I called customer service and they basically said that we can use our phones exactly as if we were home (PR is a U.S. territory). She said there would be no roaming or international charges. Of course all of this depends on if we actually can get a signal.

Can anyone here verify that I was given good information? I really don't want any nasty surprises!
...
Spoon

Jun 26, 2012, 12:12 PM
You will need idial. You need to insure your prl is updated before you go. $.69 per min to use voice.
...
Matt_a

Jun 26, 2012, 1:20 PM
Spoon said:
You will need idial. You need to insure your prl is updated before you go. $.69 per min to use voice.

Never heard of idial. What is that? I don't mean to insinuate that you're wrong, but what are you basing that information on? It completely contradicts what VZW customer service told me.
...
Spoon

Jun 26, 2012, 1:58 PM
Idial is a free feature you need to use device in certain countries.

http://businessportals.verizonwireless.com/in ternational/traveling_to/Caribbean/Puerto%20R ico.html
...
Spoon

Jun 26, 2012, 2:01 PM
Sorry, link didn't work

I got the rates from VZW.com

Type international on the search>>choose international long distance>>>Select rates & coverage in left panel, under traveling outside of U.S.>>in the drop down to the right, select Puerto Rico. Click go.
...
Matt_a

Jun 26, 2012, 2:33 PM
I'll have to look that up when I have time at home later. Thanks for the info. Glad I didn't just go by what I was told over the phone!!
...
epik

Jun 28, 2012, 12:16 AM
The information you've been given here is partially incorrect. From Verizon's FAQ on Puerto Rico:

"Most of Puerto Rico is included in the Nationwide and America’s Choice Coverage Areas. If you roam out of the Nationwide or America’s Choice coverage area, you will be charged $.69 per minute. Please use your device's banner as an indicator of your roaming status. Click here to view the approximate coverage areas."

So as long as your current plan says "America's Choice" or "Nationwide" in the description, you have normal coverage in most of P.R. In fact, the network you'll be using was built and maintained by Verizon for many, many years. You still have regular coverage there.

The 69 cents per minute is a generic inside the US r...
(continues)
...
Spoon

Jun 28, 2012, 10:52 AM
Embarassed Embarassed Embarassed
...
CellStudent

Jun 27, 2012, 7:35 PM
The International Dialing feature is only needed when traveling to countries that don't use standard North America 10-digit dialing.

Canada, Puerto Rico, Bermuda and the Bahamas do not require the International Dialing code, but Mexico does.

It's based on the dialing pattern needed to connect the call, not the the form of government selected in the target country.
...
Jarahawk

Jun 26, 2012, 6:14 PM
Puerto Rico is $.69 per minute according to Verizon's website. It does appear that even your run of the mill CDMA 1x phone will work there.

http://businessportals.verizonwireless.com/internati ... »
...
Archer Bullseye

Jun 27, 2012, 4:05 PM
Most of Puerto Rico is included in the Nationwide and America’s Choice Coverage Areas. If you roam out of the Nationwide or America’s Choice coverage area, you will be charged $.69 per minute. Please use your device's banner as an indicator of your roaming status. Click here to view the approximate coverage areas.

Did you even bother to read the page? Shocked
...
Jarahawk

Jun 27, 2012, 8:32 PM
Apparently not as well as you. Great job! The op will be pleased.
...
Matt_a

Jun 27, 2012, 8:50 PM
Archer Bullseye said:
Most of Puerto Rico is included in the Nationwide and America’s Choice Coverage Areas. If you roam out of the Nationwide or America’s Choice coverage area, you will be charged $.69 per minute. Please use your device's banner as an indicator of your roaming status. Click here to view the approximate coverage areas.

Did you even bother to read the page? Shocked

I was all set to thank you for the information...and then you had to be a smart @ss. Wink
j/k No, I didn't read any page. As I said in the original post, I called VZW customer service. I was given the information I had over the phone, What you have stated here sounds alot closer to what they told me. So, if my phone'...
(continues)
...
epik

Jun 28, 2012, 12:21 AM
RIGHT.

I think the smart ash comment was directed to Jarahawk, who they were replying to.

I'm constantly surprised by how often Verizon employees get the P.R. thing wrong. I guess we just don't look at the coverage map any more (the one in the brochure), which shows P.R. with Hawaii and Alaska. We don't mess up Hawaii and Alaska, but maybe that's because they are states. P.R. is the red-headed stepchild of the US, apparently.
...
Spoon

Jun 28, 2012, 9:28 AM
What gives? Your forums aren't working.
...
epik

Jun 28, 2012, 11:02 AM
You mean at Phonecan? I was getting far too much spam to keep it up. I'd get about 50 registrations per day all from people who looked like they were using spam email accounts. If I could get around that, I'd have it back up.
...
Jarahawk

Jun 28, 2012, 5:37 PM
Yeah, that was directed at me. So thank the guy for parsing through Verizon's coverage map. Obviously, I didn't pay close attention but merely posted the link and a mistaken interpretation. My feelings aren't hurt. Enjoy Puerto Rico and do everything that I wouldn't do.
...
Archer Bullseye

Jun 28, 2012, 1:00 PM
I was having a rough day but shouldnt have been so mean about it. Sorry.
...
Jarahawk

Jun 28, 2012, 5:39 PM
I completely understand. My day was so bad that I fired two friends. *Shrug* It happens.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2