great customer sevice vz(come to sprint)
We know that times are tough for both businesses and customers. So,we are not terribly surprised to hear that a Verizon Wireless customer could not make the $308 payment due on his monthly invoice. It is what the rep for the carrier allegedly said that takes this story to another level. Al Burrows, the customer,worked out a 90 day payment plan on the debt with the assistance of a Verizon collector. Not terribly long after both sides agreed to the deal, another Verizon rep made a call to Mr. Burrows and even though he was aware of the deal, the rep demanded immediate payment and threatened to "...blow your m***** f***ing house up". Burrows, who admits to being scared about the threat, is suing the carrier and filed the case w...
I'd be more worried about what company that guy will work at in the future... cause if he really did pull that at Verizon Wireless, then you know he isn't working there anymore.
By law, a collector can say anything up to the point of threatening bodily harm to scare you into paying your debt. Most agencies, however, bend or break that law. The unfortunate aspect of this is that they're calling as if they represent the company the original debt is owed to, when in reality they are a different, separate company, which purchased the debt from the original company. When you talk to a collector, especially for a big company like a phone company, y...
On top of that, if you're getting calls for a past due bill like that, chances are high it's a third party collections agency.
And verizon didn't write off the bill because of a misunderstanding (the 18k bill) they wrote it off to shut up idiot reporters who would rather give mis information that sells over actually understanding what happened.
Both the father and the son ADMITTED to tethering the device, something that was NEVER offered for free, and isn't covered by a typical data plan.
"I make $200.00/hour on my cellphone but cannot afford the insurance deductible! I demand it waived!"
Like, seriously people? If your job is so important, get a landline, or multiple cellphones. If they really made as much as they claim, it would be a drop in the bucket.
there you go richard
I wish I could say that to people sometimes but I still wouldn't say it.
Hilarious story (fictional?)
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