Home  ›  Carriers  ›

Verizon

Info & Phones News Forum  

all discussions

show all 62 replies

I'm Done With Verizon

cellman09

Aug 13, 2009, 8:15 AM
After 5 blackberry tours in under than 30 days and problems with both mine and my wifes after 3 trouble tickets and they say no problems found I am done ! They will not let me exchange the tour for a storm, a curve or nothing! They told me to deal with the crappy service that I was getting! I know it more than likely has a lot to do with the alltel/verizon take over in my area but when 9 out of 10 people I talk to on my phone say that I keep cutting in and out that really sucks! I really like verizon and there phone selection but hell this sucks ! I have called different stores and they can hear I have a problem and they note it ! Well when I go into the verizon store they hold both phones up on each ear and say test test ! They act like tha...
(continues)
...
ATnT Nokia

Aug 13, 2009, 9:50 AM
Give AT&T a try, they will send you running back to VZW...
...
cellman09

Aug 13, 2009, 10:25 AM
Nope going to us cellular great coverage hell I will even use my bberry tour on there and it will work fine I bet you!
...
ATnT Nokia

Aug 13, 2009, 1:03 PM
cellman09 said:
Nope going to us cellular great coverage hell I will even use my bberry tour on there and it will work fine I bet you!


U.S. Cellular works well, we have them here too. Good luck to you.
...
bogger44fl1

Aug 13, 2009, 7:17 PM
Sounds like you need a company without a contract.
...
VZW611LA

Aug 13, 2009, 2:24 PM
I told you what to do, but you didn't listen. I told you to get the Hybrid PRL.
...
cellman09

Aug 13, 2009, 3:19 PM
I did get the hybrid prl ! Funny thing is that my tour works great on us cellular
...
justmarried

Aug 13, 2009, 4:03 PM
What would happen if you waited in the parking lot for that rep to beat his ass and you ended up getting your ass beat? Just curious to know.
...
cellman09

Aug 13, 2009, 4:41 PM
That wouldn't happen plus I never said I was going to beat his ass get your facts straight and stop trying to instigate
...
ATnT Nokia

Aug 13, 2009, 5:33 PM
cellman09 said:
That wouldn't happen plus I never said I was going to beat his ass get your facts straight and stop trying to instigate


Be warned. When you post rant after rant on a forum, you will get lashbacks. I get them all the time, but it doesn't stop me from saying what I need to say.
...
cellman09

Aug 13, 2009, 6:27 PM
me either
...
bogger44fl1

Aug 13, 2009, 7:21 PM
Go to sprint. You'll have a real reason to complain.
...
ATnT Nokia

Aug 14, 2009, 1:46 PM
bogger44fl1 said:
Go to sprint. You'll have a real reason to complain.


True dat..
...
MistyAnnMoon829

Aug 21, 2009, 3:02 PM
Actually I disagree. I love Sprint, after 3-4 phones they would have gotten you a different model of phone completely.
...
Kayslay34

Aug 26, 2009, 2:21 PM
This is true, they have a new WEL policy if you exchange same model phone twice in 6 months or 3 times in one year, you get a diff model phone that is comparable with no contract extension. (95% of the time its refurb or reconditioned)
...
rigoni

Aug 29, 2009, 8:34 AM
I think we have gotten alot better the past 2 years i mean ya we still have our issues but we definitely try to fix them and don't let our customer get 6 phones within a month, our executive services would have taken the account and gave them a different model, I cant believe any company would let that happen 😲 If my wife hadn't got me locked into a VZW Contract i wouldn't be with them
...
justmarried

Aug 14, 2009, 10:21 PM
By the way cornball, you said that maybe you would wait in the parking lot and beat his butt.......what is that?
...
cellman09

Aug 16, 2009, 7:50 PM
I didn't say anything about beating his butt! LoL but that does sound funny !
...
VZW611LA

Aug 16, 2009, 8:21 PM
grow up dude.
...
cellman09

Aug 17, 2009, 9:11 AM
ur telling me to grow up and ur the one doing the name calling? Get real
...
vzwagent182

Aug 13, 2009, 5:09 PM
Ok, please take a second and think about what you are saying, forgetting about your frustration for like 5 minutes. A Blackberry, or any Verizon phone for that matter, will NEVER get better service with US Cellular then it would on Verizon if it wasn't for the merger taking place right now. Verizon is doing so much work on Alltel and Verizon towers that it is effecting both company's customers EXTREMELY. You may think that what you have with US Cellular is great, but trust me, you won't think that for very long. The merger is about 2 months from being complete and at that point will eliminate the problems you have been having. Your lack of patience just cost you an early termination fee of probably $170, plus another activation fee with US C...
(continues)
...
cellman09

Aug 13, 2009, 5:32 PM
Not really! I never wanted to be a vzw customer I was quite happy with alltel for the most part! As far as you saying that I will regret switching I say you are nuts! Just because verizon is the biggest carrier that surely doesn't mean you are the best ! Hell my data speed and all work so much better everyone says I sound so much clearer that I ever did with alltel (verizon) ! Hell I am happy I don't have the network following me around! BIG BROTHER SUCKS !! And i Will cancel again if us cellular is bought buy verizon! All I wanted was a phone that worked and worked everywhere I go and verizon surely didn't do that
...
VZW611LA

Aug 14, 2009, 8:44 PM
Enjoy your Roaming with no free mobile to mobile and lack of 3G! 🤣

US Cellular is a horrible network I had them for about 23 days outside St. Louis.
...
joker5381

Aug 15, 2009, 4:50 PM
If he has the right plan he will get nation wide, mobile to mobile, all incoming calls free, all incoming text, pics, video. of course you will reply telling me how much I'm wrong etc... maybe were you live vzw is great, you ever think it might not work everywhere? I can tell you for where I use my phone USCC is currently the only provider with the coverage I need, Sprint,Nextel,Suncom,TMobile,ATT,Alltel, & VZW have very spotted or just doesn't work. VZW only been here just over a year or so.. can you here me now...
...
VZW611LA

Aug 16, 2009, 9:15 AM
Wrong. You don't get mobile to mobile while roaming. 🤣

It even says:

National Plans are ideal if you travel around the country and need to make calls freely in all 50 states. These plans offer complete freedom from roaming charges and with U.S. Cellular®, all Incoming Calls, Texts and Pix are free. See coverage map for service details.
...
cellman09

Aug 16, 2009, 11:04 AM
I don't need free m2m while traveling! It's called unlimted mins
...
VZW611LA

Aug 16, 2009, 2:36 PM
YOU WORK FOR US CELLULAR! Go away troll. Go back to your small network.
...
cellman09

Aug 16, 2009, 7:50 PM
Don't call me a troll I am tired of all you fan boy verizon people! Get a life I had legit problems and now I am a troll? LOL You guys are so funny! I will get a big laugh when verizon tanks ! To much debt equals lot's of problems in the future ! Hell they can't even intergrate the two systems here in my town ! You are just pissed because you try to cut me down and I always come back on top! i don't care if you call me a troll or not! How can I be a troll when I had problems! just like fan boys ! They try to ignore the problems and call you a troll!! LOL You are so funny! But I won't be a jerk i will just laugh
...
ATnT Nokia

Aug 25, 2009, 5:21 PM
cellman09 said:
I had legit problems and now I am a troll?


I got that from the AT&T fanboys when I b*tched about my problems with AT&T.
...
cellman09

Aug 26, 2009, 11:03 AM
yea seems like everyone says their carrier is the best and they act like they have no problems when someone talks about one they say why are you talking about your problems in a chat fourm ? They only want to talk about the good and not the bad ! And it is mostly verizon workers that do all the trash talking it's almost like they are the trolls
...
sangyup81

Aug 26, 2009, 4:15 PM
you joined May 21st so you haven't been here that long so I'll just say its because of that you're having problems in this forum

it would have been one thing if you posted the facts of your problems but once you added any of your feelings and opinions you become just another carrier basher to a lot of the people here

how did you ever get in to an ETF situation anyway? you shoulda raised hell on the 30th day
...
jamie81211

Aug 31, 2009, 3:34 PM
Hmmmm... so I'm just confused: if you work for US cellular, why did you have a tour on VZW to begin with? isn't that kind of odd?
...
Kayslay34

Aug 26, 2009, 2:30 PM
What type of ignorant comment is that, lol the way you make it seem is like verizon is a dictatorship trying to kill all small companies off. The funny party is that your verizons #1 fan and this is how you portray your company, all i can say is... tell Hitler i say whats up. http://www.boygeniusreport.com/2009/08/21/car rier-wars-t-mobile-results-wrap-up/


And PS go take a look at the reports that came out for data speeds for the 4 major and then come talk to me about how verizon is the best data and coverage and they give free kool-aide with a bill of 160$ or higher!


Not to mention you calling someone a troll is the most hypocritical statement of 2009. You post in every carriers forums about verizon at least once a week.
...
cellman09

Aug 13, 2009, 5:35 PM
And How are you saying a blackberry or any vzw phone won't better with us cellular? Well hell I have already flashed the phone it comes on with the us cellular logos and all ! And Verizon had my info wrong so sorry they won't be getting any money from me! As far as activation fees they have been waived ! US Cellular actually cares about me ! Sure they don't have 90 million customers but they treat their customer like people and not a damn number
...
Menno

Aug 14, 2009, 1:42 PM
Surprise surprise. You work for US Cellular. Come a-trolling, have we?
...
cellman09

Aug 16, 2009, 7:47 PM
I have not come a trolling ! I worked for alltel first and since the merger service here sucks! It's plan and simple I converted 5 people today because they were having the same problems! Verizon will not own up to the problems! As well I know they will work themselves out over time! But when I say can you hear me now someone would have said huh? you are cutting out!
...
tlk2me

Aug 19, 2009, 2:50 AM
It's plan and simple I converted 5 people today because they were having the same problems! 😉

Yep the plan and simple truth is service is being greatly affected by the changeover, but I believe it will get better. VZW has been great to me and no one changes up service features more than I do. 😎
...
sangyup81

Aug 26, 2009, 4:16 PM
you're saying that don't have your social or name/address correct?

if they do, and you don't plan to pay, i hope you have no need for credit.....
...
ATnT Nokia

Aug 14, 2009, 1:50 PM
vzwagent182 said:
Ok, please take a second and think about what you are saying, forgetting about your frustration for like 5 minutes. A Blackberry, or any Verizon phone for that matter, will NEVER get better service with US Cellular then it would on Verizon if it wasn't for the merger taking place right now. Verizon is doing so much work on Alltel and Verizon towers that it is effecting both company's customers EXTREMELY. You may think that what you have with US Cellular is great, but trust me, you won't think that for very long. The merger is about 2 months from being complete and at that point will eliminate the problems you have been having. Your lack of patience just cost you an early termination fee of probably $170,
...
(continues)
...
mymomdatedjimmy

Aug 18, 2009, 2:40 PM
Dang, I'm sorry you have been through all that. I woulda figured that verizon would try to do you right.
...
cellman09

Aug 19, 2009, 8:58 AM
LOL I thought so to ! I was paying over $300 a month there! And I come here to say I am leaving and I am called a troll! Give me a break atleast one person was not rude to me!
...
justmarried

Aug 19, 2009, 9:22 AM
I understand you had problems. If you are leaving, leave and go to another carrier that you feel will appreciate your business. Why do you feel the need to come here complain and post that you are leaving? Just leave, I think you don't want to and you are looking for a reason to stay.
...
cellman09

Aug 19, 2009, 12:38 PM
I feel the need because this is my right as a memeber of phonescoop to talk about problems it seems like all you people want to just praise carriers and not talk about the bad side! No I didn't really want to leave but when someone is that rude to me and verizon wanted to do nothing about it what choice do I really have
...
mellowlen62

Aug 19, 2009, 6:20 PM
Plenty of people talk about "the bad side." What choice do you have? Wait. What? Did someone die? Someone was rude to you? What choice do you have? Are you serious right now? Call back, go on line, get another person, and be nice when you're doing it. You have lots of choices. Like go away and talk to the only-nice-at-all-times people who work for Sprint or AT&T.
...
TacTiqs

Aug 21, 2009, 8:18 PM
mellowlen62 said:
You have lots of choices. Like go away and talk to the only-nice-at-all-times people who work for Sprint or AT&T.


🤣 🤣
...
VZW611LA

Aug 20, 2009, 4:01 PM
We don't care what you or how you feel. I think most problems with customer service are started by the CUSTOMER.
...
cellman09

Aug 25, 2009, 10:58 AM
that's for sure you guys have no soul!! or heart ! That's two things you don't have
...
sangyup81

Aug 26, 2009, 4:21 PM
but Verizon Wireless does have 87.7 Million customers bringing in $58.6 Billion in annual revenue 😁
...
sangyup81

Aug 26, 2009, 4:19 PM
You joined phonescoop May 21st, 2009. You don't have any idea about how these forums work. You can try to come in and impose what you think but as someone who has been on these forums for years, I will tell you that you won't get far with that attitude.
...
Butthead007

Aug 19, 2009, 7:18 PM
Why be a drama queen over all this? Just go if life is that miserable for you.

I wonder how much your prior employment factors into this, but I really don't care enough to wait for your answer.

Just go.
...
hrmles1

Aug 24, 2009, 10:13 PM
The problem is with the Tour not Verizon. I returned my Tour and switched back to my Curve and no problems. If you're within your 30 days you should be able to get another model.
...
cellman09

Aug 25, 2009, 10:57 AM
They wouldnt let me ! That is why I dropped vzw like a bad habit
...
Menno

Aug 25, 2009, 2:33 PM
Then you either were dealing with a store that had a different return policy, or there is something you're not telling us.

All corp stores, and most retailers have a 30 day return/regret period.
...
cellman09

Aug 26, 2009, 11:00 AM
after exhanging the tour 5 times they wouldnt let me do anything they told me I was stuck! I had said that a few times now
...
Menno

Aug 26, 2009, 11:19 AM
Right.. and I am saying that either the reps you had messed up, or you're not telling us something (through no fault of your own, it's not excepted that everyone remembers everything).

Corp stores around here (and retailers) offer to exchange out for a different device the 2-3rd time because it costs the company less money.
...
Azeron

Aug 26, 2009, 1:40 PM
I think he was strung along between the exchanges and the trouble tickets until his original 30 days were already exceeded.
...
cellman09

Aug 26, 2009, 2:05 PM
I was on my 28th day! And there is nothing that I forgot to say customer service wouldn't help me the store manager at 3 stores would not and did not help
...
Radbard

Aug 26, 2009, 6:10 PM
I don't understand. I have sold 15-20 tours and have had only a problem with one of them. I highly doubt all the VZW customers in your area are having the same problem. If they were it would be taken care of quickly. However it may be the switch happening in your area. But I don't think the switch will affect VZW customers near as much as Alltel customers. BTW, and I may be wrong, us cellular's majority stock holders are wanting to sell the company.
...
cellman09

Aug 27, 2009, 9:43 AM
What a shock ! I have heard nothing of this though please send me a link of where us cellular stock holders want to sell!
...
justmarried

Aug 27, 2009, 2:38 PM
Someone please kill this thread.........
...
cellman09

Aug 27, 2009, 3:44 PM
If you don't want to read it it's really quite simple! Just stay away
...
justmarried

Aug 29, 2009, 12:22 AM
It is a useless thread that is not informative....talking about nothing that can help others.
...
cellman09

Aug 29, 2009, 10:29 AM
Ok then stop talking about it if you feel someone getting screwred over is useless! Wait I forgot you prob work for big red so you have to back them up as much as you can! Of Course you think they are perfect and have the best everything
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.