Battery Conditioning
I've received many calls of customers with activations. Upon activation, customers always ask me if they have to use up all the life of the battery then fully charge it or if they fully charge it first then use it all up to get the best battery life. I just tell them to charge the battery fully then they can use the device normally. Any suggestions out there on what I should tell my customers?..
Thanks,
Bentos Wireless
Thanks,
Bentos Wireless
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some say that the new lithium ion technology negates the battery conditioning; while working for an un-named electronics store, we always told the cordless battery crowd to condition the battery... I still tell people to condition it sometimes, but only if they insist that it worked for them in the past. You'd be amazed how "knowledgeable" you are if you just listen then parrot back to the customer what they already told you. I should be a shrink....
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The lithium ion batteries don't have a memory like older rechargeable batteries. Nickel cadmium batteries had the memory problem and ruined it for every kind of rechargeable battery since then. Lithium ion batteries have a set number of charge cycles in them (usually around 300 with cell phones). Every time you plug your phone into charge, it will use a charge cycle regardless of how long you're charging it. If you charge it for 5 minutes, it will use one charge cycle. If you charge it overnight, it will use one charge cycle. By letting the battery die most of the way then charging it all the way up, you'll get the most out of those charge cycles.
So it's the same process, but the reasoning behind it is different. It's easier just ...
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So it's the same process, but the reasoning behind it is different. It's easier just ...
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That is exzactly correct. I know that its not because of the memory in the battery but it is just easier to explain and for customers to understand if you tell them it is for a memory. At my location we tell the customers to let the phone die completely then charge it overnight and always try to charge the phone only if its dead or almost dead...
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I don't think that is a good plan. I tell my wife and daughter to charge their phones when it drops from 3 to 2 bars. Those battery bars are not all that accurate. When it drops to 2 bars you are usually close to 50% or less power remaining. If you are sitting upside down in a ditch and cannot get out of your car, you want some battery power.
Bottom line: It's just a battery. If you like your phone and want to keep it, buy another battery when your first one dies!
Bottom line: It's just a battery. If you like your phone and want to keep it, buy another battery when your first one dies!
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I've heard sales people tell customers to only charge the battery with the phone turned off. I've heard "Its like filling a bathtub with the plugged pulled out". Which sounds logical, your charging the battery while your using the battery. I'm no engineer, does that sound right?
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I don't think it matters. It might take longer to charge, but I don't think it uses any additional charge cycles. Some phones (like all of the Motorolas up until the USB charging ports) couldn't handle the stress and burned out the charge port. That might be why sales people just tell people to turn the phone off; to avoid people putting extra stress on the phone by talking and charging at the same time.
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What I tell people for Cellphones is
- Do not drain battery completely
- Do not charge overnight (especially motorola,
high temps kill battery life and a batt gets hot after charging overnight plus some batteries overcharge/swell)
-Charge for a max of 3 hrs or until charge complete
http://www.batteryuniversity.com/parttwo-34.htm »
Simple Guidelines
Avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for lithium-ion than one deep one. Recharging a partially charged lithium-ion does not cause harm because there is no memory. (In this respect, lithium-ion differs from nickel-based batteries.) Short battery life in a laptop is mainly cause...
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- Do not drain battery completely
- Do not charge overnight (especially motorola,
high temps kill battery life and a batt gets hot after charging overnight plus some batteries overcharge/swell)
-Charge for a max of 3 hrs or until charge complete
http://www.batteryuniversity.com/parttwo-34.htm »
Simple Guidelines
Avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for lithium-ion than one deep one. Recharging a partially charged lithium-ion does not cause harm because there is no memory. (In this respect, lithium-ion differs from nickel-based batteries.) Short battery life in a laptop is mainly cause...
(continues)
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