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$6 billion...what now?!

RUFF1415

Nov 16, 2004, 10:34 PM
For all of you that LOVE to brag that Verizon spends $4-5 billion dollars on their network every year, and claimed it was the largest investment on a network of any wireless carrier...you were wrong. I've made posts in here before KNOWING that Cingular spent AT LEAST that much but couldn't ever find it on Cingular's website. I still can't. But if you want proof that Cingular really DOES spend the most $$ on their network, drop by a Cingular store and grab the magazine explaining the Cingular-AT&T merge. It clearly states that Cingular spends an average of $6 billion on network improvements every 12 months.

Now maybe you all will stop parading around with false information... 😉
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pizpiz80

Nov 16, 2004, 10:48 PM
Post that in the cingular forum where someone might care.
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bleu_tropix

Nov 16, 2004, 11:56 PM
Oh seriously 🙄 who cares?
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SPCSVZWJeff

Nov 17, 2004, 9:16 AM
The 6 billion you speak of is to completely rebuild their network to side-step to GSM. Big deal. Not to mention the 41 Billion they just spent on that dead horse ATTWS.
Verizon is spending 4-5 billion per year expanding their network, not rebuilding it to the whim of a technology change.
Verizon has the cash while Cingular is bleeding two landline phone companies dry.
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RUFF1415

Nov 17, 2004, 12:43 AM
That's funny...you all seemed to care when you THOUGHT Verizon spent the most. Come on, don't be sore losers. 😲
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RUFF1415

Nov 17, 2004, 12:45 AM
And I'd like somebody to explain to me why Verizon has the highest prices now. Anytime that question was asked before, the answer was always "We put the most money into our network, so we have higher prices. Big deal."

🙄
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jhmlbrgr

Nov 17, 2004, 9:16 AM
You get what you pay for. If you want a BMW it costs money, if you want a Deawoo, it does not cost as much. But like I said you get what you pay for. Not to mention that Cingular and VZW are all but comparable on prices, some thing Cingular is cheaper, somethings VZW. It is like comparing a Cadillac to a Lincoln, similar options, similar style, similar price.
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SPCSVZWJeff

Nov 17, 2004, 9:32 AM
Do a study on ARPU to MOU (Average revenue per unit to minutes of use) and you will find that with the exception of Cricket and Metro PCS and their unlimited minutes there is very little difference in revenue collected by the carrier per minute used by the customer. Really price plans are a poor way to determine value. Since the average user on each carrier uses about the same amount of minutes and pays about the same no matter who the carrier is it comes down to coverage, call quality, features and customer service. Now there is where the difference lies.
Customer satisfaction can also be determined by the amount of subscribers who are currently in contract. Verizon has the most with approximately 80%. This means that customers are satis...
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RUFF1415

Nov 17, 2004, 5:32 PM
Or maybe Cingular's customers are so satisfied with their service that they are keeping the plans that they know and trust, although their contracts are expired. Plus, Cingular isn't forcing their existing customers into re-signing contracts like Verizon does with NE2. Cingular can keep its customers without even offering an "incentive" (yeah right) for new phones, and trapping their customers in a corner.
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SPCSVZWJeff

Nov 17, 2004, 8:14 PM
Every carrier requires a contract for a discounted handset. This is the only way they can afford to offer the discount. Cingular requires a contract for a discounted handset as well.
The fact that Verizon's NE2 program is so successful should speak about their customers' feelings about them.
The other factor is churn. Verizon's churn rate is below 1.5% While Cingular's is nearly double that. After you add the ATTWS stats with Cingular's then the total churn rate is more than double Verizon's.
I am currently in a market not served by either Verizon or Cingular but both will be here in the next year. We get 5-10 requests for Verizon every day and maybe 1 a week for Cingular.
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FoxFire

Nov 17, 2004, 8:31 PM
It's been awhile since I've been on here. Would somebody tell me what is a "NE2 program" is?

Thanks for the help.
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GWFOX

Nov 17, 2004, 8:53 PM
A customer is enrolled in the New Every Two (NE2) program when they sign up for a new 2-year activation agreement.

At the end of the 2-year agreement plan, the customer is offered an upgrade obviously. The NE2 is $100 off towards any phone in addition to the upgrade price. For example that $200 phone would only cost the customer $100 after the NE2 discount.

The one thing is that the customer has to sign a new 2-year agreement. It is a way of thanking a customer for completing their agreement and giving them a even BETTER discount on a new phone.

It is a good retention program.
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FoxFire

Nov 18, 2004, 6:52 AM
Thanks for the info "GWFOX". 😁
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speck

Nov 18, 2004, 1:05 PM
sounds like a jip
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BetterThanJake

Nov 18, 2004, 1:26 PM
speck said:
sounds like a jip


Sounds like an insecure Cingular rep knee-jerk bashing Verizon yet again 🙄

Btw, it's spelled "gyp". Has an unfortunate link to the word "gypsy".
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shadedpain4

Nov 18, 2004, 1:13 PM
GWFOX said:
A customer is enrolled in the New Every Two (NE2) program when they sign up for a new 2-year activation agreement.

At the end of the 2-year agreement plan, the customer is offered an upgrade obviously. The NE2 is $100 off towards any phone in addition to the upgrade price. For example that $200 phone would only cost the customer $100 after the NE2 discount.

The one thing is that the customer has to sign a new 2-year agreement. It is a way of thanking a customer for completing their agreement and giving them a even BETTER discount on a new phone.

It is a good retention program.


Just to clarify, you dont even need to wait until the end of your 2 year contract. Once you complete 22 months...
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SteinyD

Nov 19, 2004, 6:03 PM
I have a question regarding the $100 credit. So far, I've spoken to a customer service rep at 611 and two different sales people at two different area retail Verizon Wireless stores. Both tell me that the new every two agreement entitles you to a free phone up to a $100 value. They all told me that if you buy a $200 phone, they do not give you $100 credit (at this time, there is a $50 rebate available).

Is this true? So for instance, I am entitled to upgrade my phone. I want to upgrade to the V710. They are telling me the phone will cost me $299 less a $50 rebate.

Could someone help clarify and also point me to something I can use as 'ammunition' when I got buy this phone. Right now, they want to charge me $249 for the v710.

Thanks...
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schnozejt

Nov 19, 2004, 9:36 PM
You get $100 off the discounted price of the phone. So if the V710 has 2yr price of $299.99 the NE2 enables you to buy it at $199.99 and you get the $50 mail in rebate
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SteinyD

Nov 20, 2004, 12:35 PM
Could you tell me how I can demonstrate this to the sales folks at Verizon? I've been arguing this and they say I'm wrong.

Thanks
David
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schnozejt

Nov 20, 2004, 12:41 PM
Just tell them that you get $100 off the 2yr price and you also get the mail in rebate. Just make sure you're at a direct outlet. If they don't believe you, have the rep call customer service.
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klapper2001

Nov 20, 2004, 1:56 PM
doesn't sound right to me. my contract is up, when i called the 800 number and asked for the lg6100, the price was $150. Since i'm eligigle for $100 credit bec. of the NE2, the lady sold me the phone and also waived the remaining $50 so basically, i got it for free- just paying the $19 tax on it.
if you're on the NE2 plan, they should reduce the price of the V710 by $100 plus give you either an instant rebate or mail in rebate. it all just depends on who you talk to when you call. I find calling the 800 much better and easier to get the deal you want than going to one on the corp stores.
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schnozejt

Nov 20, 2004, 2:07 PM
It is our policy that w/ the ne2 you get $100 off the 2yr price and get any mail in rebate.
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GWFOX

Nov 20, 2004, 5:13 PM
schnoz that is incorrect.

The $100 off NE2 is split over a rebate. For example if I have a phone that has a $50 rebate, I would only get $50 off the phone.

This is direct from VZW direct stores local to me and our own indirect rep. In fact this is from two VZW indirect representatives.

This is also inthe P&P printout for the NE2 program dated September 20, 2004 - December 31, 2004.
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schnozejt

Nov 20, 2004, 5:56 PM
What I said is correct for the west area, I know that for a fact. Maybe its different in your area.

What you said doesnt make sense but if thats how it is in your area, then so be it
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BetterThanJake

Nov 20, 2004, 3:11 AM
SteinyD said:
Both tell me that the new every two agreement entitles you to a free phone up to a $100 value. They all told me that if you buy a $200 phone, they do not give you $100 credit (at this time, there is a $50 rebate available).

Is this true? So for instance, I am entitled to upgrade my phone. I want to upgrade to the V710. They are telling me the phone will cost me $299 less a $50 rebate.

Could someone help clarify and also point me to something I can use as 'ammunition' when I got buy this phone. Right now, they want to charge me $249 for the v710.

Thanks,
David


Well, if its ammo you need, there's this on Verizon's very own website:

At the end of the two years, renew your ser ...
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speck

Nov 17, 2004, 8:45 PM
Now statistics have changed since day one... Before i'll admit that terms were getting excessive especially after protocol was introduced... It was so bad I actually had to track my terms and saves... But now I am rarely getting a termination and it seems like every other call is an activation.

Point is, we can't use old statistics to judge since we are playing a new game.
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falicity

Nov 17, 2004, 9:14 PM
precisely... 🙂
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CDGIII

Nov 17, 2004, 10:06 AM
Actually, on average, it's pretty comparable, except for those poor Nextel suckers.

VZW: $51.58
Cingular: $49.78
AWS: $57.10
Sprint: $63.00
Nextel: $72.00

And, as stated above, Cingular has to spend that kind of dough to not only upgrade its own system from 2G TDMA to GSM, but will have to upgrade again to UMTS by, as Cain had mentioned, 2007. It's expensive. But VZW, as mentioned before, is spending it on expanding coverage in order to compete with the new Cingular partnership, as well as rolling out the latest EVDO.
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RUFF1415

Nov 17, 2004, 5:34 PM
Don't forget all of those licensing costs for CDMA techonology. You won't see Cingular putting down the dough for using GSM or WCDMA. 🙂
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speck

Nov 17, 2004, 10:36 AM
I am completely loyal to Cingular... but you're basing the $6 billion figure by internal numbers... The figures Verizon boasts about are not internal figures, they are estimates from analysts, they take the total internal number, subtract expenses that are not directly related to the expansion of the network (ex: salaries,maintenance on existing towers,etc..), then provide the total... for Verizon being $4-$5 billion a year... I'm sure their internal number was higher than this... And the current public Verizon number is @ $6.3 billion... $3+ billion on their end, the additional & $3 billion for their most recent acquisition... It's a close race, but I do want to see the public numbers for Cingular.
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tahbasco

Nov 18, 2004, 9:08 AM
My question is....who the hell cares!? If your satisfied with your service, there's no need to try to put other carriers down. Cingular that, Verizon this; as long as the shizzle works like you want it to what's the point of debating?
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speck

Nov 18, 2004, 1:13 PM
Did you even read my post?!
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