Phone Scoop

printed September 16, 2014
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=19&fi=1472681

Home  ›  Carriers  ›

Helio

Info & Phones News Reviews › Forum  

Back to message list

Warranty Non Existant

by wheelsnkeels    Nov 21, 2007, 1:31 PM

Helios so called warranty on the Ocean does not exist. I have spoken with 4 individuals and the company policy is that all defects are user damage. No attempt is made to send a replacement (as stated on their website) while determining if the unit has a manufacturing defect. Mine opened in both directions and jammed. An internal component or spring seems to have broken. they do not offer to even have it returned to be inspected. They also do not offer any supervisor or manage to speak to I have never seen such poor customer service.

Report to moderator

Replies


Reply You must log in to reply.

Back to message list

‹ all carrier forums

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1