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Replying to:  Open Letter to Helio, Challange to change the following: by adnauseum   Jun 2, 2007, 9:06 PM

Re: Open Letter to Helio, Challange to change the following:

by Psychlohexane    Jun 4, 2007, 11:42 AM

Nice post. It's good to see a "rant" that actually asks questions in an intelligent manner and offers suggestions.

I have a drift and haven't used the data portion that much but what I have used I like. I do share your concern about the limited file size upload. I can understand Helio not wanting people jamming their network with big transfers but yeah...1 meg is kinda small for just about anything these days. Maybe we'll see an upgrade to 5MB transfers sometime soon? baby steps would be better than nothing.

The concerns you have above do seem to be pretty logical and legit. Maybe we will see some or all of them get addressed and sooner than later hopefully.

I agree that the support has been a little lacking when I have talked to them. Official Helio forums would also be nice. Since they outsource I would be interested in knowing if their Tech support is Helio Specific or if they handle several different products. I would think Sky has the money to get it done right.

Anyways, nice post and thanks for putting in what you liked as well, that always lends you more credibility when you are critiquing instead of whining.

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