I should have read your post a lot closer when I 1st saw it. I ordered my Hollywood on the 1st of July; It arrived on the 7th, which was the 1st day that I call to activate my phone and port my number over from Virgin Mobile. It's now the 19th and still no port. I've tried even complaining to the FCC and still nothing. Amp'd does have great costumer service, but yea, their port team needs to be fired and banned from telecommunications for life. I've been playing phone tag for a week and a half with VM & Amp'd. I got the same story from VM about the # being already released; and then some story about Sprint holding the number, which now is starting to make a lot of sense. Sprint truly is the EVIL EMPIRE!!!