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I stumped Amp'd

SPRINT31907

Jan 26, 2007, 1:00 PM
I am an Amp'd dealer and I just got an Amp'd mobile Razr. It was working great the past 2 days except for a few tv channels not working, so I did an upgrade for amp'd live. After doin the upgrade my ampd 'TV/RADIO' option was completely GONE off my amp'd live menu. I have no clue why so i called amp'd and they called a tech for me and they have no idea what happened, does anyone know what could of happend, i formatted my card and lost my info *but they credited my account for the loss* and they were really cool about it but had no problem.

Has anyone else had this issue with thier phone doin an amp'd live upgrade? SOme info would be great, I mean I COULD just swap the phone out for the red razr that we are getting in today or tomorrow bu...
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lefty

Jan 29, 2007, 4:02 PM
try one of 2 things. did you try a *22891 to do a data update? sometimes this will actually restore lost data info. next thing would be to call dealer support and have them check and make sure you don't have overdose on your account twice. i had a similar issue and that was the problem.
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vasher345

Feb 6, 2007, 10:31 PM
yea man i had the same problem , i purchased a jet around xmas and it was workin fine..so then i tried an upgrade after it started messin u me up and now i cant watch tv or listen to radio but i can still download music and surf the web
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