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Replying to:  How does Tracfone stack up? by Wireless Buddy   Nov 18, 2006, 6:52 PM

Re: How does Tracfone stack up?

by Al_256    Feb 15, 2007, 6:06 PM

I have owned a Tracfone for 3 years with OK service which included lots of “no service” areas across the US. This month they stopped serving my Nokia phone without notifying me. After trying to use the phone I called their customer service tech reps and after 1 solid hour on the phone they told me that due to age they were no longer servicing that phone. I will have to buy a new phone and a $20 activation card before they will transfer my 852.5 minutes (worth $130) to the new phone.
Their service reps are from Columbia and Bolivia and they hung up on me twice when I insisted on talking to someone from the US.
I don’t want to purchase a new phone plus $20 activation and then have them cancel my service again???
I never heard of Virgin Mobile. Thanks, I will look into them.
Al

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