How does Tracfone stack up?
Their service reps are from Columbia and Bolivia and they hung up on me twice when I insisted on talking to someone from the US.
I don’t want to purchase a new phone plus $20 activation and then have them cancel my service again???
I never heard of Virgi...
Anyways talking about your issue...the people in Bolivia and Colombia (not columbia) have NO idea. what you can do is just buy a new phone and transfer everything from your old one to the new one, NO PROBLEM. even so if your phone is not active they can do it. Now, lil tip, do not ask for somebody from US because NO ONE from US works in the call centers, I know only a few that work in ours... but some rep...
For example... i quote:
rep: "May I please have your phone serial number? is a number called E-S-N or I-M-E-I."
Cust: "The who?"
Cust: "The SLIM serial number?"
5 hours of that my friends and you want to kill them with the TF itself! sometimes I fell like saying: Ok, go near a window, extend the antenna, if u have one, on your TF... and now throw yourself out the window!!!"
There must be some other outlets for you...
And second, becaus Im still stufying and its a work that doesnt requiere much. and at the moment the country is high in unemployment. as I said before, it pays the bills.
I have fun times in there too though. its just that sometimes its a bit stressing, like ANY call center.