looking at your previous messages, i noticed you wanted to get your text messaging feature blocked because someone else is using ur minutes on txt messaging, i believe it is ur sister, is there a way you can put a password on the phone so she cant get in and is it possible for u or someone else to purchase a phone for her, because i seriously hate it when people dont have respect for someone else's property, have you told her and expressed the fact of what she is doing is costing you money, you talking to her or her possibly getting a phone will save you a lot of trouble instead of calling cust. support,

i apologize if i was too intrusive, im just giving you my own opinion on how to solve ur problem