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Replying to:  Nextel Phone on Boost by Mobile Cell   Mar 29, 2005, 10:48 PM

Re: Nextel Phone on Boost

by jessthemess    May 1, 2005, 1:37 AM

Hey everybody...
I have an answer to Mobile Cells question.... Boost SIM cards will work in any Nextel Handset, unless of course that handset has been reported stolen and is on a list with Nextel. The very nature of Boostmobile is one that just barely disallows behavior that could be considered by some as un-ethical. We certainly have policies in place that try not to encourage theft of handset but we simply don't have the ability to control the migration of our many handsets and if the phones aren't being used then we don't have a viable business.
How would I activate it ?
Very simple question...You purchase a Boost Sim card with either an activation pin card(worth 10.00) or you just go out and buy a reboost card ($20,$30,$50) and we will activate it, minus the 10.00 activation charge. And here is another little tidbit of information...if you run across a Boost SIM card call the customer care line at 888-266-7848 and ask if we can check on the status of that card...if it is in a cancelled state it is as good as a brand new SIM card.
I think the confusion lies in the suggestion that a Boost phone is any different than a Nextel phone, it's not...all of the phones are made by Motorola and the only problem you may have is if you attempt to activate a Nextel SIM in a Boost handset. If this attempted Nextels technical support tells me it will not work...But if you reverse the process the Nextel handset is welcome in the Boost system. It all boils down to the SIM card anyway...
I do run into a lot of inbound calls where a customer is getting an error message "please enter special code now" when a customer is attempting to put a Nextel Sim into a Boost or when the customer puts the Boost SIM back into the Boost handset....the only resolution is to do what we call a "hard powercycle the handset off, pull the battery out, wait a few minutes and put it all back together again. Basically the handset is confused by the switching of the different SIM cards and needs a few minutes in "time out" to figure it out!
Porting numbers is a great option and we certainly will support this but be aware...if you have a Boost account and you let it "expire out of funds) you have 60 days to re-boost or add minutes to your account, and if you don't then your precious # will be thrown back into the pool for another to get...Porting can be a huge pain in the rear but if you want it, you get it !

Guy's...bring the questions on ! I am also going to suggest you keep an eye on Boostmobile.com for new launches in the Chicago, Ohio Valley, and Nothern California Markets.....Thanks, Jess

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