I call Boost Customer Service today...(about Blackberry)
I asked the barely speaking english customer service rep if they Curve is coming out on tomorrow 01/13/2010 like I've read. She acted shocked that I knew anything about it and told me to wait and look at the website tomorrow and I will be very shocked and suprised. That entire converstation to ask that one question took ten minutes. Now I remember whyI left Boost to begin with. No One Speaks English!!!!
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On the Nextel side, I've had very good CS for the past year or so, with unusually professional and effective CS personnel in the past six months.
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So consumers really DO expect cheap prices AND top notch customer service. Wow! So never mind that you were calling to ask a question which you knew the answer to already. Do you really expect Boost to pay top dollar for CS reps and offer the cheapest rates as well?
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Your'e right A-Hole, why would I expect that? I used to pay $140/month for Sprint services that weren't top notch and still got the crappy customer service. Oh wait, that's why Sprint is in the toilet right now anyway, huh?
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I'm sure Verizon would love to take your $110 for Unlimited Voice Messaging Email and Web on a Blackberry ($120 if you add VZNavigator). Contrary to popular belief one cannot have one's cake and eat it, too. My point is at a $60 price point for Unlimited voice, messaging, email web and navigation, I'd be shocked if you WEREN'T reaching the Philippines or Pakistan with your customer inquiries. If you want more, you pay more. As far as me being an *Bleep* for pointing out how unreasonable and borderline prejudiced you are...you are quite welcome. Coming from you I will wear it as a badge of honor.
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And by the way Azeron, I didn't know the answer to my question. I called them to see if it were true, and it wasn't true. The BB didnt' come out last week, it won't be out until the end of the month.
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