Hey big mouth, some people who are thinking about signing up with Boost come into forums like these to get other peoples' impressions of the company before they join.
I can promise you that the original poster was not fabricating anything. While the calls on Boost are loud and clear, they do have some serious issues. Text messaging is the worst I have ever seen. Messages can take hours to be sent or received and sometimes it never happens at all. Customer service is busy a lot, and compared to the larger carriers, they are not that knowledgable. For those reasons, I too ported out of Boost and am enjoying speedy messaging and competent customer service with my new carrier.
So don't slam other poeople for airing their grievances and hopefully saving someone else from similar inconveniences.