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WARNING: Boost horror story must read


Dec 7, 2007, 1:35 AM
So about 3 months ago, I'm on hold with Boost Mobile. I charge 50 bucks on my account, like I always do, when I run out of minutes. The call center associate accidentally hit the button 3 extra times, and charged me a total of 200 bucks by mistake. They realized they're mistake and said they would credit me back. I allowed 3 months to go by, and was able to burn through $85 of the minutes. But after the 91st day, they're system cancelled the rest of the money on my account, equaling $115.55 into the Boost coffers.

Today I called in and the phone center associate seemed to care and empathized with me. He asked me why I waited so long to call in about my credit. My answer was that when I originally called in and the associate humbly apol...

Dec 11, 2007, 12:37 PM
Dispute all of the charges with your credit card company immediately

write the BBB in the town where Boost is based

write the CEO of Sprint/Nextel/Boost

do those things, and your $115.50 will be right back on your credit card

Dec 22, 2007, 11:35 PM
The sprint god can fix your issue for you. You need the amount you lost credited to you acct.?

Jan 9, 2008, 6:46 PM
Hello, yeah, I would like my money back.

I called my credit card company, but because it's been over 60 days since the purchase, they can't help me; but gave me Sprint's number and the FTC's number. I haven't called them yet.

Dec 27, 2007, 10:24 AM
Laughing Laughing Laughing Laughing

Boost customers dont have credit cards!

Jan 15, 2008, 1:12 PM
I actually have 5 credit cards, two are platinums, all are under 30% debt/credit limit with 700+ fico score. I am also a licensed financial advisor so I am a financial prude to say the least. Boost and Virgin have the best plans if your calls are under 5 minutes.

But I get your joke Smile They always put me on hold and I have to they're snoop dog rap hold music.

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