Ok, I had preformed a "wipe" as its called and got the phone back to original settings. I did the set up wizard and I still cant make or receive calls. It says "data connection refused". What do I need to make this thing work? Do I need wireless access on my computers? Do I need to call cell one and have them turn something on? Do I need a specific plan! I really need help. Id like to be able to use the phone for my hotmail email account and use the browser and make calls and do all the things it can do. Please someone help me get in the right direction.