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just a couple quick questions....

by xoblackberryxo    Oct 8, 2007, 6:06 PM

does anyone really know whats going on with the att takeover. because everytime i turn around im hearing something different. i dont want to be "owned" by att for the rest of my contract. so whats the best course of action i found a new carrier...ive never had a problem with cell one until recently. problem one. i authorized a payment of $150 they processed the payment for 250 causing everything in my checkin acct to bounce... it was like pulling teeth to get the money refunded and my overdraft fees taken care of. then my phone was shut off. ive never had my phone shut off for non payment but htey shut me off. so i called cust care and they said i have 2 accts and my second acct is 60 days past due... i asked for the phone # to "my second acct" and its a newyork # im like i live in ohio... trying to figure this all out im panicking. anyways they trans me here there, everywhere... and im like goodness gracious then finally after being on the phone for an hr and a half someone figured out that the middle initials didnt match and neither did the social... wow! i was so upset and i just want to know what my course of action should be. any help would be appreciated thanks in advance

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