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Top message:  Great.. by Oylpann   Jun 29, 2007, 5:32 PM

Replying to:  Re: Great.. by wombough   Sep 25, 2007, 9:28 PM

Re: Great..

by CWomack    Sep 26, 2007, 12:44 PM

well, working in customer care, i have learned to make sure to verify when things are done.

i have service through cingular/att, so each time i make a change to the account, i call on it 3 times, usually back to back to confirm everything that the previous person said and make sure it was added to my account.

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