totally agree with you! the customer service is decent and they won't hang up on you. And it really depends on the person. Unless you call 10 times and get 10 different people that are total d-bags than you can maybe say something about customer service.

And yeah everytime i hear something good about companies like this it makes me wonder if they are being paid to say this lol but really it is the truth, its a good carrier and i hope they keep it up.