okay, I've worked for Sprint and it's really sad that they don't have picture on there blackberry's. However there is an update out for all of sprit's new bb's it's os 4.5 I would update it to that if you don't have it. see a sprint store for help. the only bad thing is you still will get a text saying you have new picture mail and you have to go online with your bb. also when you download the picture to your bb it's never looks like the one that was sent to you.
by the way if your looking for a job DON'T work for Sprint the pay isn't good and customer are always mad about their bill. And when I worked for them my bill would be all F***ed up.
Sprint what a joke.