Okay, so starting yesterday, all of a sudden, I was trying to make calls and getting this message "This phone is not authorized for use at this time. Please call customer service"

Ended up calling technical support, who reset the features on my phone, then it worked again. But, now, in the area where 1X coverage is usually shown, I have this little symbol that says 3G. Does anyone know what this means? Has anyone else seen this problem?

BTW, I have an old generation MOTO RAZR