Phone Scoop

printed August 30, 2014
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=13&fi=1401151

Home  ›  Carriers  ›

Cricket

Info & Phones News Reviews › Forum  

Back to message list

Replying to:  Crickets customer relations by blinsky6   Oct 2, 2007, 11:57 AM

Re: Crickets customer relations

by wiseguy    Oct 4, 2007, 11:38 AM

it is good that you understand that mistakes happen, because you are going to see plenty of them with cricket...and the excuse that they are a new company is wrong because while they are new to portland they have been in business for over 7 years...that said you are getting about the standard response to issues, slow with a major lack of communication mixed in...my best recommendation is to go to a corp store and tell them you want to speak with the COM for the area...while the COM does not have the power to solve this problem directly they usually have enough pull to get the ball rolling at a more acceptable speed...also, while you are at the corp store make a friend with a rep you like because you are going to be in the store a lot with phone and service issues...good luck

Report to moderator

Replies


Reply You must log in to reply.

Back to message list

‹ all carrier forums

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2014 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2