Sorry to hear about the problems you are having. What market are you in?

Customer Service is an issue and we are addressing it but that will take time.

I have no problems using my phone in buildings or on the street.

I send about 20 text a day to Cingular customers and have not had one problem - 100% delivery.

Picture messaging is touch and go. I would say only about 50% of my messages go through, pain in the butt!

The return policy has grey area but I don't see a real problem with this policy.

Why would you say you hate to talk bad about a company and then turn around and talk bad about a company. You must not hate it that bad!

If you haven't canceled yet and are interested in staying with Cricket let me know and I will do what I can to explain or fix the problems you are having. Give me your contact info and I will do everything I can!

HOOKEM HORNS