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5000 points

by phoniguy    Dec 30, 2013, 10:01 PM

US Cellular used to deliver the ICE, Ideal Customer Experience, now they only deliver the cold shoulder, unless you are adding a line or starting a new account. Every time I visit my local store I wait forever and then get someone who obviously dose not care. 5000 loyalty points is not bad if you do not mind paying the extra bill they sent you that no one is able to explain , or do anything about. If you can find anyone who cares enough to try to explain it. Call customer service and extend the bad joke with a two hour wait time just to get hung up on. Do like we are doing, start the New Year with some new phones and a new carrier.

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