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Top message: Layoffs at USCC by Jackturningover
Replying to: Re: Layoffs at USCC by ihatemyjob
I agree. They are trying to get the maximum amount of work done by the minimum amount of staffing. Now they are rolling out TOPS training in addition to our business prospect calling and CLCP calling and they don't care. You are expected to take all 30 trainings and make all your daily calls and do all your technical service problem solving and still hit your daily numbers. Waiting lines are never ending. They are putting tremendous pressure on the associates and they don't care either. This job has become so demanding it's ridiculous. Morale is very low to say the least.
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